Country Inn & Suites by Radisson, Amarillo I-40 West, TX

Great customer service good hot breakfast clean rooms

Great location and good comfort

The hotel was convenient to the highway and the staff was very friendly and helpful. The hot tub was not hot and the breakfast options were very limited. Hotel seems to need a facelift.

Property needs a refresh. Rooms are very dated and carpet and furniture are soiled.

The room was hot upon arrival. I was solo in my travel and placed on the 4th floor with a tremendously full floor with lots of families and noise. Room was clean. Staff was okay.

The carpet pattern was also a poor choice. While pushing the luggage cart, it created the illusion that the floor was moving, which was disorienting. Anyone prone to dizziness or motion sickness may struggle. The odor throughout the hotel was overwhelming, especially in the mornings when the breakfast smell traveled up at least two floors. It was so strong that it left my kids gagging. Although the room sleeps five, the couch is only suitable for someone short who doesn't mind an extremely firm, uncomfortable bed. Our biggest concern was the air quality. By the end of our stay, all five of us were coughing. Those with asthma had flare-ups, including an asthma attack, and even those without asthma developed coughs. We all felt noticeably better after leaving. Overall, the hotel had an eerie, uncomfortable atmosphere that made it difficult to relax or enjoy our stay.

Staff was great. I had an issue with the rooftop carrier on my vehicle and the maintenance man was so kind to help me when I asked. Room was very clean and spacious, which I appreciated.

The hotel was exactly what we needed for a night to shower and sleep in a bed

Rita at the front desk was very helpful!!

This hotel accepts pets and is a good value. As it’s halfway between my two homes 11000 miles appart, I have stayed overnight here many times.

Room is basic and clean. A/C is noisy, but it works. Dog fee is reasonable. Breakfast is basic but well maintained.

Solid for what it is. 100% will stay here again when I’m in Amarillo.

Good place to stay the night was we made our way through Texas

The staff were friendly. Room was clean and comfortable for my family of 5. Only complaint was the bathroom door. It opened up and was only an inch from hitting the toilet. You had to slither in and then shut the door before being able to get to the shower. Not a bathroom made for multiples. We would definitely stay again while traveling though!!

Access to the tables in the dining room would be helpful throughout the day, as the lobby area is very cramped. I met a colleague for a work trip, and it was restrictive to work only in the small office area of a suite. The trash can blocking the dining area feels very uninviting.

The waterfall 8n thebpool area was not working. The pool was dirty, cloudy, and filmy. There is a wire sticking out of the drain cover of the pool being used to secure it because the screw hole was broken that I found after it stabbed me in the foot. The property is aging and worn down and the staff was very cold.

Hotel is beautiful but aged & in need of TLC. Hole in the closet door in our room, several cracked bathroom tiles & the ventilation fan did not work very well. Pool was refreshing, but there were limited towels. Breakfast buffet was typical, had a waffle station but lacked fresh fruit or options for diet sensitivities. No real creamer or half and half was the biggest complaint of the morning. Staff was friendly and professional.

Toilet kept running. Need new faucets and toilets. Other than that everything was great

Clean property. Helpful staff. Breakfast was normal choices, eggs, sausage, potatoes, cereals, toast yogurt and juices. Has a large parking lot Just off I-40. Easy off, easy on.

the room was dirty and the floor was wet. don’t have the misfortune of being in the room next to the pool like we were.