Tru By Hilton Amarillo West

very good

Very nice property and staff was excellent.

Everything was great, one of the best places to stay.

Weak coffee and did not like the breakfast options.

In the morning there was no water pressure. I mean nothing. But there was still hair on the wall in the shower. Floor was so sticky that you couldn't walk barefoot in anywhere in the whole room. You just don't know how to clean everything else is

The room was clean, though smaller than we are used to it was quite functional and we had no problem. I liked that the floor was laminate and not carpet. Breakfast was great, we liked the lobby and if we had been there longer we would have loved to play pool or hang out there.

The staff were very helpful and very nice. The room was clean and smelled clean. If I have any complaints at all, it would be that there is not a closet, the rooms are very small, and there were no individual toiletries like hand soap, Q-tips, etc. I did not like that the lotion, soap, body wash, shampoo, and conditioner, were all in tubes that anyone could open and contaminate for the next customer. Other than that, it was fine.

Nice place. Will stay again if in the area.

Clean room and free breakfast

Clean room great staff

both the check-in staff and checkout staff were extremely courteous. It makes a big difference after you been traveling all day to have a nice staff. Welcome you to your hotel.

Check-in was quick and easy, there was plenty of parking available, even with our Expedition pulling a car hauler with our Jeep. The hotel was clean and quiet. We loved being able to walk through the adjacent parking lots to Red Robin for dinner. The kids enjoyed the pool table area where we played a couple rounds of pool and watched soccer on the TV. Our room had two queen beds and was clean and comfortable. We loved the shower products provided from Not Soap, Radio. Although we did not travel with our dog this trip, we noticed how pet-friendly this hotel is. There were water bowls and treats near the main elevator, and we saw several furry friends checking in. Even with many pets around, we never experienced any issues with cleanliness or noise. The first-floor ice machine area was convenient, with buckets, cups, and a water bottle refill station available. Breakfast was a highlight! The kids loved the fresh pancake station, oatmeal station, and yogurt station with lots of topping choices. There were also eggs, sausage patties, bagels, juice, and more. We normally choose hotels with pools when traveling as a family, but for a quick overnight stop, this hotel is worth it. The cleanliness, comfort, and dependable breakfast make it an easy choice. This was our second stay within a year.

I would definitely stay here again.

We have been here several times before a d will always pick this spot. Always clean rooms, nice staff and great parking.

Breakfast was basic but good. The in house products in the rooms were very nice. I always like trying new products. Staff was friendly and helpful. The lobby was fun and cheerful. We would stay again.

Good property to stay at.

Very nice staff. Very helpful. Enjoyed the room, very comfy beds

The breakfast was very good and room was clean

Nice property

Nice place. Our sheets weren’t clean when we checked in but they replaced them in a timely manner.