Quality Inn Amarillo West near Medical Center

Room was old and not very clean. Looked like a place where junkies stay for the night. The lobby had been redone and looked nice but the rooms were a different story. The bath tub had a half used bar of soap in it and the sheets had hair on them. It was complete with a broken ice machine and a light outside that blinked every few seconds like in a horror movie. It was cheap so I guess you get what you pay for.

Did utilize

We read all the reviews, were scared, but had no choice because it was the only reasonably priced hotel available for a night passing thru. I will say that they are true BUT exaggerated. Yes the building is old so it shows how long they have been in business. our room was clean, sheets clean, no bedbugs, no roaches. Fridge worked. We had a phone and microwave. Our AC was not working but front desk and maintenance were THE BEST at 10pm getting that fixed. Super nice people and were extremely fast in resolving the issue. We slept great and comfy with a newly installed AC. In the morning there was no hot water in the shower but it also wasn’t freezing. During summer in Texas, it was nothing to complain about and have to wait. We didnt have breakfast there so cant comment on that. The area was quiet and we felt extremely safe. The top reason I booked here was because of the medical area since they tend to be on the reliable side. If you’re just needing a place to stop by for a night it’s fine. If you’re staying for a longer period go elsewhere.

We were pulling a trailer with our truck and there was no parking. We were going to have to park way far away and walk so we couldn’t keep an eye on it if something happened. There is an apartment complex right next to it and someone outside on the sidewalk sleeping. There were people congregating outside. The inside of the hotel while I was checking in was very nice but I felt uncomfortable staying there so we left.

When we first walked in, the beds looked like they had been completely changed and made nicely, but the trash hadn’t been emptied and the bathroom looked like no one cleaned it. The front staff were extremely helpful in making the room right for us, and assisted us in everything else we requested. The waffles in the morning were great, and though we had small complaints, we thought for the price, we probably wouldn’t have done any better. 6/10

Woke up to no hot water and tub clogged. Reported to staff and told it would be taken care of immediately. Came back to the room in the evening and nothing done, clog still there, room not cleaned. The girl at the desk was very nice and agreed to refund my second night stay, however, as I was checking the room for my belongings, I discovered mattress I was slept on the previous night was filthy with no mattress cover.

Only one channel worked on the TV.

It was a descent stay for just passing through.

terrible stay. needs help. friendly and helpful staff. rooms and property not the best

Maybe clean the floor and change the carpet too old

This was the worst place I’ve ever stayed in my life. It’s an embarrassment that they are actually renting these rooms to human beings. They should be ashamed to charge money for this place. Don’t anyone ever spend a penny on this hotel? It should be put out of business.

Needs to be up dated the floors lookd dirty breakfast sucked

Cleanliness and very outdated

Responsive staff helped fix TV so we could watch a world cup match. Facility needs a lot of repair.

It was close to the medical center. The staff was nice. The bed was not bad. It was very outdated. The floor had patches in it that had been patched with non matching pieces. The tv was very old and the channels were not much to choose from. The hallways were very hot, and the window sills were very dirty.

Good

Pleasant

Not a nice place to stay. Was actually to scared to stay there with grandkids. Walked up to room and right back down and back to the car to find someplace else. Wasted $95

At night a lot of people hanging around outside cars driving up talking to people in the parking lot and OTHER activities people lingering on the stairs drinking alcohol. Beer bottle was left on the staircase for the whole week I stayed there with my grandkids.

Breakfast was decent At night a lot of people hanging around outside cars driving up talking to people in the parking lot and OTHER activities people lingering on the stairs drinking alcohol. Beer bottle was left on the staircase for the whole week I stayed there with my grandkids.