Cedarwood Inn of Ashland

We did call the non emergency Ashland phone number and they were amazing. They came right out and took care of the issue and the room was emptied. We won't be staying there again.

Very good

I was transferred to a neighborhood motel

The bed was comfortable and the price was reasonable Long way from town.

Reasonable price, ok breakfast, pool A little far from center of town

Location There are people living there permanently which was odd

Prompt customer service That i couldn’t stay longer

Superb

Pleasant

dirty sheets and dirty toilet

Bad

beds were good sized and comfortable a lot: breakfast was poor/ upon arrival, room had empty beer cans in the bathroom cabinet/ blinds were broken in every window/ drapes did not cover windows/ closet doors did not open easily

The bed was very comfortable. I made the mistake of requesting a "wheelchair accessible room". While the room was wheelchair accessible, the bathroom was not! They did move us to a room that was marginally better. However, there was no raised toilet, no grab bars, no accessible shower, and no room, to maneuver a wheelchair in the bathroom. When I asked about this, I was told that the p property was built before the passage of the Americans with Disabilities Act (ADA, and they had no ADA compliant rooms. I learned that I should have use the term ADA "compliant" instead of "wheelchair accessible"!

It’s a run of the mill motel

Um, the bed was comfy. This was the fourth time I stayed here. I liked all my previous stays, but this one was disappointing. I requested a quiet room, on the top floor. They gave me a noisy room, in the basement. The room even had wallpaper that looked like bricks, emphasizing the basement-ness of it. The worst was that the front desk guy, who I'd thought was cool, basically lied to my face about the room. Also the old dude, who I think is the actualy owner, who just sits on the couch in the office all day, he was just kind of rude when I requested a receipt (which itself is a long story: Booking.com claims places have to supply a receipt, this guy claims no)(I don't know). I requested no barking dogs or crying children, and I got both. I was right in front of one of the pools, with people with children decided to use at 930 at night. And I had barking dogs: not sure if they were sneaking them in or what. And just had to wake up to people clomping above me.

Steam room and sauna Breakfast was very basic.

I like the spacious rooms, nice pool, and convenient location. It's a good value, including breakfast. On my first trip through the floor was a little sticky and the cleanliness not up to the usual standards, but perfect on my return. I would like better live TV.

Comfortable bed and pillows, large room. Lots of sinks, weirdly. Youtube and netflix on the TV, which was nice. We signed into our accounts and signed out at the end of our stay. I think they had prime video and other apps you could sign into. We got there past the check in time, but staff still checked us in as soon as we got there, which was appreciated. The shower did not work. Only the bathtub. There seemed to be literally no way to switch the water from the faucet to the shower head. Or, if there was a way, we couldn’t figure it out after trying for 5 minutes. Also, the shower head was not fully screwed in. Even after we screwed it in, no water came out. We realized this around 11pm and we didn’t see a way to contact the staff for help, so we were not able to shower. Very frustrating. 45 minutes before check out time, a staff member knocked on our door repeatedly and asked us if we were staying another night, even though our booking was only for one night. The knocking woke us up. They seemed to be knocking on everyone’s doors. I’ve stayed in many motels and have never had either of these experiences before. Very strange and frustrating. I do not recommend this motel. If you don’t plan on showering or staying past 10am, it might be decent.

There was a discrepancy from what Booking.com charge my credit card ($216.00) and the amount Cedarwood Inn gave me a receipt for $194. Mr. Singh, the proprietor says it is due to tax. Do they have tax in Amsterdam? Be so kind to credit my credit card for the appropriate amount.

The heated pool, breakfast, hot shower, king size bed, air conditioner worked well, TV worked, mini fridge. Staff seemed aloof. No housekeeping service, dry sauna didn't work, steamroom was dirty, no ice maker, curtains to short, to much light at night, placement of hangers over bed-bumped our heads multiple times, sink cupboard smelled like cigarettes