Hotel Chao

Sadly I'm very disappointed with this hotel. The room had many issues that made the stay extremely stressful. Bathroom had problems with everything. toilet flash clearly needs fixing, it took forever to fill up after flushing. shower head was wobbly and fell out completely on the second day, became unusable and even though we reported it, it wasn't fixed. Toilet kept clogging for hours at a time and wouldn't flush down. The hair dryer was literally melted and looked dangerous to use. The bathroom door didn't have a lock and wouldn't even close all the way. we had nowhere to put and dry wet clothes and towels, even after we aksed for it, it was never provided. Even though location and price was relatively okay, the stay was not worth it at all. It had too many problems that made the vacation stressful. Renting out a room that's so disfunctinal is honestly greedy and very inconsiderate.

The staff very helpful and kind. The hotel isn't the newest, but the rooms were clean and were equipped in everything what we needed for the stay. It's located near the city center, just few steps from the Batumi Promenade.

Bella was an amazing person, she was so kind and she has amazing hospitality. Location was also really good.

Good

I contacted them by email, phone and also via booking.com but they never answered. This shows how much they don’t care about guest.

very nice location surrounded by everything

The staff was friendly and polite. The breakfast was good . Cleaning was available daily. There are markets and restaurants close to the property. There was only one trash can in the room. It was in the bathroom.

location, nice and polite staff members who are always ready to help, cleanliness, comfort of the bed, cosy room, beautiful restaurant with a small but nice balcony, and great breakfast with a good variety of food maybe some facilities could be renewed/improved, such as television and fitness centre. also soaps and shampoos could be more abundant and of better quality

Great location, friendly staff and well kept spaces.

location is very nice room is very old and insufficient , the refreshments in the room were insufficient, water heater doesn’t work,

Very good

Bedroom is spacious and bed is comfy The breakfast was great. Overall I enjoyed my stay, however there seemed to be a problem with the price on booking.com or so they say,, I booked for a certain amount on the website and on my checkout they asked me to pay double the price I reserved for saying that there is a problem on the website, I explained that I booked the hotel based on what's on the website and end up paying that amount. I sensed that they aren't happy with it but it is not my problem and they should fix it with booking.com

Good value for money. Not far from the beach and old centre. Clean room and very comfortable bed. Noisy street along the hotel. No coffee machine

Pleasant

Great staff and spacious room. Very good price!

Good

Good location, friendly stuff, large room, good bed. Normal breakfast, but it would be much better to buy a good coffe maker instead of instant one (it is more necessary at breakfast than chacha and wine, that were served). On photos there were better bathroom accessories (shampoo etc) that were in fact given.

The location, big rooms, the balcony and the staff I think they should put a bottle of water in the fridge

you can arrange a late check out at reception for a small fee

Exceptional