Extended Stay America Suites Cleveland Beachwood Orange Pl S

N/a

The TV only had 10 channels, and we had to stream everything on our computer. Very creepy property. Do not stay here! Grab-and-Go breakfast is a diabetic's nightmare!

Exceptional

Wasn’t informed about breakfast. The sign for breakfast was not easily visible.Parking was great for handicapped people. But there were people standing in front of the door smoking cigarettes, which was annoying. The guy that signed me in the first night, forgot to make sure that my key was on for the next day. Couldn’t get in to room, the was kind enough to help me, by coming upstairs to help me right away. She was very nice and helpful.

Breakfast.

Both room and bed and awesome! Breakfast.

Offered 30% off on next stay. Like I would stay there again. Should have taken photos.

I checked in an left right back out didn't say a good 20 mins will like a refund

One of the exterior windows would not lock properly

Our room had a cracked window. I did report it to the front desk and he said they were aware.

Convenient location and relatively affordable compared to other hotels in the area. Our room had a cracked window. I did report it to the front desk and he said they were aware.

Located between the National park and downtown, it was way easy to get around. Shops and such walking distance. Other guests were nice too The floors were dirty/sticky but it was easily solved by wearing socks

NA

The rooms were clean the staff was extremely pleasant and the grounds and hotel was nice in a great location. NA

Not clean .

Great area I don’t have any complaints

Great area I don’t have any complaints

Exceptional

Staff was very friendly and helpful, especially Yvonne. Nice to have a working freezer in the refrigerator. Floor was sticky, like it hadn't been cleaned thoroughly. Bed was uncomfortable due to plastic mattress cover and being too soft. No coffee-maker in the room.

Exceptional