Extended Stay America Suites Cincinnati Blue Ash Kenwood Rd

older motel....very basic but clean.

The bed was like sleeping on a rock There were barely any towels in the room

The rooms were clean. The staff wad helpful and courteous. I will def stay here again.

Enjoyed this day with staff was helpful when needed. The only thing that bothered me was the condition of the carpet desperately needed to be replaced. I don’t know how often they do it in these rooms, but it looked like it was original. It was past its prime.

Good

The location was decent, not really far from my destination. Staff was rude, we asked for extra blankets and was told we couldn't have any it's not in their policy. The pillows were infant size and the mattress was super hard as if we was sleeping on a board!! Breakfast was horrible, they gave us oatmeal packs and the water wasn't hot enough to make it edible. The room smelled stale, we refused to shower without shower shoes so we was only able to wash up.

Bad

Clean place!!

Clean rooms and helpful staff. We stayed in a pet friendly room overnight, and have no complaints!

Everyone was Very good

Very good

It was really dirty, smelled moldy and the carpet was damp. Rust, dirt, the microwave was disgusting. The mattress was hard. Just very surprising. Never would have expected it from the area.

Not very clean room. Carpet was dirty and had blue gel like stain on it. Bathroom was small and dirty. Nasty paper with mold like substance stuck to top of shower wall. Property wasn't that clean.

The room was fairly compact but fully functional. We brought our two dogs on this trip and it worked out well. The staff was courteous and helpful.

It was in the middle of various places! It was extremely dirty and smelled awful

Clean and great staff. Was there for 3 days and no issues. Breakfast is grab and go but there are tons of restaurants near.Not my normal accommodations but it worked for me. I would stay again.

The front desk staff was so sweet

They owe me a refund. Booked and could not stay because I did not have money for a deposit.

The kitchen had nothing in it. No dishes. No pots or pans. There is a card that tells you to ask the front desk for these items. They were out. I complained because that is why we stayed there. I was planning on cooking spaghetti. Instead we had to go out to eat. I asked why they were out - first come first serve. They don’t leave them in the rooms because they get stolen. The room itself had clothes tags under the bed. The bathroom was incredibly small and awful. Do not stay here unless these things would not bother you. We checked out early because it was so bad and I paid for another hotel. The guy at the front desk said he would refund the 3 nights that we didn’t use. Still waiting for that…

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