The Blu Hotel Blue Ash Cincinnati, an Ascend Collection Hotel

rooms are good, breakfast was ok, nothing to complain, not the best but also not the worst.

Everything was clean and it was so quiet. The room was nicely sized and I loved the style. We slept great and felt quite safe.

Outstanding !!!

I'd stay there again for a good rate - but it looks fancier than it really is. Modern / New Orleans feel to it works but the furniture is nicked up and room could use a little maintenance. I did sleep well. I'd call the hotel "millenialized" with an Ikea-quality gormet coffee theme and minimal staff communication. Breakfast was OK but nothing special. To check-in, had to wait about 20 minutes for desk staff to show up - really the only thing that needed to be cleaned-up.

Exceptional

And there were holes everywhere and it is so outdated like it’s stuck in the 70’s. Ugh I slept with one eye open! Never again in life would I stay there again!! Hotel clerks in the back playing other cell phones just horrible. Whoever owns this property should be fined and put out of business period! Take them edited photos down!!! Very misleading! The floors were dirty, furniture old looked like furniture from the Monsters. Bathroom was also dirty! Take that picture offline with the maid she was not cleaning that was a photo op!

First, the pictures on Hotel.com are edited and do not capture the actual lack of cleanliness of the hotel. The floors are dirty. The walls are dirty. The rooms are dirty. We found several pieces of hair in the bathroom and it smelled like mildew. Additionally, there was plastic trash on the floor. This confirmed that the room was not as clean as it should be. It was an uncomfortable stay due to the lack of cleanliness. The stay was not present at the front desk. I had to shout multiple times for someone to get up and come to the desk. The door was cracked and you could see the gentleman sitting watching his cell phone. The pool in the back of the hotel was not clean. It was filthy. This hotel should have a one star rating simply due to not being clean.

Washer was broken. Treadmill broken. No bowling as advertised. Room door stuck often. Parking not great. Carpets dirty everywhere. Walls were chipped in places. Room service didnt take out trash or replace toilet paper. A pillowcase on the bed upon arrival had what looked like a coffee stain on it. Looks are deceiving. Place was kind of run down. Water stains on ceilings. Bed comfort was not bad. Rooms were spacious. Pool was open and clean. Price was better than other places around so I guess we got what we paid for. Not a terrible stay, but definitely room for improvement!

The room was very roomy and nice.

The inside esthetic is nice but still lacking upkeep. The door didnt open for us, but the receptionist was able to know how to jimmy it. The room was nice, but there is still an old bath tub shower. The outside looks the worse. There's a reason why they dont show you that in the pictures.

Pleasant

Staff was so nice. I’d stay again!

Great location. Good value. Nice breakfast. Wonderful bed. Very quiet. Clean. Lobby was absolutely dark when I arrived at 10 pm. Seemed creepy. Not a single light was on. Only light on was at the reception desk.

Hotel accommodation suited the short stay needs

Size of the room and location were great! There was dust on the back of the sofa, why? Toilet was very slow. There was dirt in the corners of the bathroom. It was very difficult to open door. Bathroom had water leaking on the floor. TV was very difficult to work and understand.

Room was terrible. Door would not shut. 55 dollar damage deposit required at checking which was not mentioned before. No I did not get it back when I checkout and we did no damage

Besides the ants which is not anyone’s fault of course our stay was nice. Staff very friendly and breakfast was fresh.Also the beds were very comfortable.

Exceptional

Superb

The staff were all outstanding. Friendly and helpful! Didn't like the tv. very slow response to the remote, minor issue.