Hotel Ivy Boston Common

Old building they just added new fixtures too. Elevator was scary, general building was old

They communicated well when we had a late arrival. The hotel felt safe and cozy. It was honestly the most comfortable bed I've slept on in years!

The location was good, bedrooms were nice but on the smaller size, couldn’t open two suitcases in their as not enough space. On our second night we found a centipede in our room on the wall, after we reported this the manager changed us room but unfortunately 20 minutes before we were checking out and packing our suitcases to leave the morning after our third and last night we found yet again another centipede on the wall.

The location was easily the highlight of this hotel. Being close to downtown Boston was very important to our group, and we were able to walk to most of the attractions and places we wanted to visit during our stay. That said, because we were on the second floor and so close to downtown, there was quite a bit of street noise at night, particularly between about 10 p.m. and 1 a.m. If you're a light sleeper, this is something to keep in mind. The public restroom was the first disappointment. It was a tiny room tucked down a hallway near the laundry area and felt more like a staff bathroom than a guest facility. I’m not sure if this was temporary, but it was extremely cramped and not suitable for changing or getting ready. Unfortunately, the biggest issue during our stay was the check-in experience. We arrived at 3 p.m., which was the stated check-in time, only to be told that our room was not ready. One of the front desk staff members was very pleasant and offered us another room that was available immediately, but we decided to wait 15 mins for the room we had originally booked. Fifteen minutes turned into 20, then 25, and eventually I went back to the front desk myself. The staff member who had originally helped us had apparently finished her shift, and we were dealing with a different employee. Unfortunately, the communication and service from this point onward were extremely poor. He spoke very quietly and was difficult to understand, was playing loud and inappropriate music in the lobby, and couldn't give us any clear information about why our room was delayed or when it would actually be ready. We were told that our room was 206 and that it would be ready soon, but there was no indication that anyone was actively checking on it. After waiting for approximately an hour, we went back to the desk again. At that point, the employee pulled out a clipboard and spent several minutes going through the list of available rooms, only to tell us, "Oh, looks like it's been ready for a while." This was incredibly frustrating. We had been waiting for an hour with no communication, only to discover that our room had apparently been ready for some time. We then had to wait through another lengthy check-in process before finally receiving our key.

Absolutely nothing. Room reservation was moved without our knowledge or consent after check in. Luggage was taken and searched through without knowledge or consent. Several personal items were taken from our luggage including personal hygiene and documentation with financial information. Several personal items were also thrown out in the hallway as if it were trash. I’d never recommend this establishment ever. Also still receiving emails from them asking to rate my stay yet the email they send is for a complete different person. This is establishment is in DIRE need of new ownership AND management.

Very clean and nice stay for a quick trip! Highly recommend.

The vibe and location were good for the price. In the middle of the night our AC kept making this really bad sound interrupting our sleep. All night.

Superb

Pleasant

The room was compact but clean and well laid out. The bed was comfortable and there was a small desk which was useful. The bathroom area was nice. The hotel is minimal in amenities, which isn't necessarily negative, but also pricey probably because of the location. There was prolonged yelling outside on the street the evening I stayed (Saturday). The vibe was much calmer the following day.

Clean, unique hotel located in a neighbor with easy access to parking and sights. Staff was friendly and efficient. Would stay again.

Great location Bit basic for the price.

Very good

D'abord, dès la première nuit, nous avons été dérangés par le bruit de l'ascenseur ainsi que des autres clients (chambre peu insonorisée). Ensuite, en arrivant à notre chambre pour la deuxième nuit, nous avons remarqué que personne n'était venu faire le service de chambre (aucun changement de serviettes). Nous sommes donc allés demander des nouvelles serviettes à la réception. Nous étions les seuls à l'accueil. L'employé nous a demandé, d'un ton arrogant, si nous étions clients alors que nous venions d'aller le voir quelques heures plus tôt. Entre-temps, d'autres clients sont arrivés pour effectuer leur enregistrement. L'employé de l'hôtel nous a demandé d'attendre quelques minutes afin de passer les nouveaux clients avant nous. Une fois fait, d'autres enregistrements étaient encore à faire (3-4 groupes sont arrivés pendant notre attente). Il nous a encore demandé d'attendre parce que nous n'étions là que "pour des serviettes". Vu que nous avions déjà payé, nous étions moins importants que les nouveaux clients. Sur le fait, une cliente est descendue pour la même demande que nous. Celle-ci nous a mentionné qu'au changement de serviettes n'avait été effectué depuis son arrivée 3 jours plus tôt, malgré les nombreuses demandes de sa part. Bref, nous ne recommandons pas cet hôtel. Une fois l'argent encaissé, nous ne sommes plus importants.

Nice place

The hotel is really small

It's a few steps up from a youth hostel but the location is good and its less expensive than chain hotels nearby.

All in all, this was supposed to be a quick and easy, peaceful but brief night's sleep by the train station. Instead it took forever to get to my room, was kept up all night by loud noise, and checked out absolutely exhausted. I will never stay here again and will be asking management for a partial refund.

It is an older place, but the cleanliness as good as an older place can be.

Great location - helpful staff, and good value for money.