Renaissance® Boston Seaport District

Very nice hotel - great location, walking distance to all of Seaport. Room was great size and it was clean and updated. Some picky negatives - towels were like sandpaper and we asked for a cot and they gave us some nonsense about the fire code (have had cots in smaller rooms than that at plenty of other hotels). Overall good experience and would stay there again.

Best location!

The hotel is in a good location. Staff was friendly and helpful.

Housekeeping, staff engagement and breakfast were all excellent.

Superb hotel. Immaculate and great location! Amenities are top notch!

Have stayed here many times and shall continue to do so

Should add free breakfast after learning there's no breakfast when we arrive. Good foods as buffet like.

Was fantastic and great location

Great location for concert at leader bank

Lovely room with great views. Pillows were a little hard. I prefer softer, but it was very late when we retired so I didn’t call housekeeping to change them out.

Overall, the service was great.

Fantastic location, wonderful staff, comfortable bed. Would definitely stay here again.

Excellent restaurant, spacious room, great staff, a lot to do around the area Nothing at all !

To everything. Highly recommend!

Great location. Gym and pool were good room good all good

Location

I was also turned off by an arrogant reception who completely dismissed a concern I voiced about the extremely slow and crowded elevated service, I felt like he thought I was just another malcontent with a complaint and really didn’t care about what I was to tell him.

Beautiful hotel with really nice staff. The lap pool was great for getting in some exercise. Very much enjoyed my stay here!

Housekeeping staff let themselves in while my wife was in the shower, 3 hours before checkout time and while I was out of the room. They stayed for upwards of five whole minutes instead of turning around and leaving. I can’t even believe it as I’m typing that out. Front desk staff was useless in offering any resolution other than “we’ll share that feedback.” For $500 a night I expected more. Will not be staying here again, and will be filing a complaint.

2 out of the 4 elevators were not in service when we checked in on Friday afternoon resulting in long waits for an elevator. Saturday morning same issue. Stopped by the desk to ask why they haven't been fixed and manager Yuri said they called service at 10 that morning. Considering the price of the rooms I expected better service. Won't stay here again.