Residence Inn by Marriott Buffalo Downtown

Paying for parking. Email said $15 dollars but we were charged $20

Great location, very clean

My only suggestion would be better cereal choices at breakfast and to upgrade the pork sausage option. Some days breakfast, although good, was easy to skip. And the staff making the bed, could use a lesson in bed-making! Room was very clean. Great place to stay and I will return. It was a wonderful experience.

Breakfast was excellent, the hotel was clean, parking was safe, the amenities were good. The staff was very friendly

Great stay nice facility very clean , staff was very nice and helpful

Superb

Superb

Hotel staff were kind and helpful. Breakfast was very good. Our room was perfect and gym was nice as well. Fire pit area was not well kept, only downside I saw.

Superb

The pool was a little chilly for me, but the kids loved it.

overall a nice place to stay

All staff were friendly and helpful. The room was clean.

After seeing the picture, the person at the front desk offered another room. It had the same problem though to a lesser extent. Eventually, we found a room without the black buildup. The hotel promised a deep clean on the original room for the next day so I could move back in. The next day after work I came back and they said the room was ready. It was not. The cleaners had done a surface level cleaning of the heating and cooling system and there remained large patches of black substance in the heating and cooling system. According to the hotel representative, they only clean it once every 1-2 months in the summer. When they again tried to find a room for me, we could not locate a room without this black substance in the heating and cooling system. I asked to be moved to a partner hotel, but it apparently was booked. They then offered me a full refund which I took and found a different hotel on my own. While my experience was the worst I've had at the many hotels I've stayed in, I will note that the front desk people did try. Though, given how many rooms had the black substance in the heating and cooling systems, I couldn't possibly recommend staying at this hotel.

Everything met expectations. Clean comfortable suite with a modern feel. Plenty of space. Nice pool, patio area . Good gym area, nice lobby area. Breakfast was good. Appreciated the free parking. Staff was very good. Would definitely stay again.

We will certainly go back to this hotel.

This has been the best hotel I have stayed in when coming back to Buffalo, or anywhere for that matter. I have this place saved for the future, every time I come back to Buffalo to visit I get some dirty, or uncomfortable place I end up hating, and I have rented even Airbnb's that were not this comfortable. I was so upset I was there for only a day.. very impressed. Would highly recommend, and will be the only place I stay from now on.

Excelente hotel y muy bonito y limpio

Exceptional

Wonderful staff, super clean hotel!

Room is very clean and location is super good, convenient to a lot places.