Kimpton Marlowe Hotel by IHG

Check in was 3:00, we FINALLY got in at 5:30 and had a show to get to for 6:30 start so that was a bit infuriating to say the least. We came from out of state and just wanted to freshen up before we left for the show but had minimal time bc of the situation. I expressed my concerns to blank stares from the staff at front desk. They didn’t seem to care how far behind things were. This was a bummer as we’ve stayed here before and love the location, off street parking and closeness to our favorite spots. Not sure if we will be back or explore other options. Will be discussing this with the wife before our next trip to Boston in October.

Superb

Kimpton hotels always impress me. Rooms are clean, modern, and comfy. Really enjoyed the social hour every evening.

Hotel was convenient to the T and a nearby Mall for a family visit to Boston. It’s also a short walk to the Museum of Science. Staff were excellent and I loved they had water bottles at the door as it was a hot 95 degrees for a few days. We stayed on the 8th floor and the AC struggled to cool below 74 degrees. Ventilation was also a problem with showers making the room humid. Otherwise we had a great time.

Exceptional

Exceptional

Superb

The hotel bed is so comfortable! I love the fluffy pillows. The hotel is really nice and is in a good location. There was coffee all the time in the lobby which I love. The gym was a little bit small and the parking was expensive but it’s also a big city so that is understandable. You get gift card money to use the mini bar but you have to wait in line to talk to the concierge which was the only downside because sometimes it took a little while. Overall I love the hotel

Check-in time is 3 PM but the room was not ready until about 4:45 PM.

Room was clean and well equipped, however the entire room was vibrating constantly, presumably due to some machinery nearby, possibly the air conditioning. The latch on the door was actually rattling around until I unhooked it. I unplugged the fridge, which was causing some of the problem, but there was still underlying noise and vibration. I could feel it through my feet when I took my shoes off. I probably should have complained and asked for another room, but I was tired and only staying for one night so I just put earplugs in and put up with it. I'm not sure whether I was just unlucky with the room I was allocated or this is a common problem.

Great staff and nice rooms

Too many hidden fees. Shame on Kimpton Marlowe and Expedia

clean rooms, upkept property elevator was broken, had to lug luggage up stairs. not much urgency to fix it

elevator was broken, had to lug luggage up stairs. not much urgency to fix it

Great spot for a getaway! I’ll be back for sure.

Perfect location, easy walk to Northend Boston and MIT. Great food locations within 20 minutes of walking. They had a really nice private outdoor area and an amazing cocktail hour.

Kind staff

The location was great for what we needed to do. The staff is super friendly. And the room was great. The beds were super comfortable and we loved the pillows. And the restaurant is fantastic! I got the swordfish with couscous and it was the best swordfish I’ve ever had. My only complaint is that there was hair on the wall in the shower stall and when the Jacuzzi tub is running, it is so loud even with all the doors closed. I had the tv up to 50 and could barely hear it. Wish it was a little bit more soundproof. We could hear the people above us as well walking around.

Our stay at the Kimpton Marlowe Hotel was absolutely wonderful. The staff were fantastic from start to finish and truly made us feel welcomed throughout our stay. The amenities were excellent and added to the overall experience. While the bathroom could have used a little TLC, everything was very clean and well maintained. Overall, we had a great experience and would highly recommend staying at this property.

The location is great, and the facilities were in good condition. The room was overall comfortable - good bed, hot shower, etc. Some of the front desk staff were super helpful. We would probably stay here again if the price is right. Our experiences with the reception desk staff were uneven. Two staff members were *super* helpful - above and beyond, while the rest seemed annoyed or indifferent - not quite the 4-star service expected for a Kimpton. The only downside of the room itself was that the blackout curtains didn't really hold back the light very well around the margins.