Crown Paradise Club Cancun All Inclusive

The food was not good, the process to eat at restaurants was not fair or effective. Lobby location needs to have air conditioning. Staff in the front were not helpful.

Nice Location, the beach, the water slides, friendly staff, kids entertainment, sports bar Not enough staff for all the guests, old building, elevators not working, no room for restaurants, not enough shady spots around the pool, not so clean, not enough service for the specialty restaurants, food was not grate

The staff were so attentive in every thing specially in the palapa buffet, the food was good and plenty of food to choose from. Just that i got the room till 4 because it was not yet clean and that on the check in day you can only conect to wifi after 5 pm

The people around the resort were nice and try to assist. The place is outdated, food was very bad and the front desk not very friendly.

The restaurant reservations. Sucked.

I didn't like anything

Close to ocean. Good was good Chairs around pools too close together. Music at pool too loud. Rooms could. Updated

Food is bad a specialty in a restaurants. Only option to it it’s one buffet!!!

Location Staff at front desk were arrogant and disrespectful

Great location, very friendly staff, nice services and a la carte restaurants, great entertainment options, especially for kids, awesome pools. Everything in the room was very old. Bathroom door didn’t close at all. Some of the outside furniture is also old.

A lot of activities for the kids, great location, clean rooms. It is nearly impossible to get a reservation in the restaurants, so we had to eat at the buffet every time. Definitely needs to improve that system.

Hotel can be a bit noisy at times, which is something to keep in mind. The food is okay, but I found there wasn't a lot of variety from day to day.

This was the perfect resort for our family with one of our children bringing a 3 & 5 year old with them and the other child only her boyfriend. Family spaces & couples only spaces!! The bathroom nearest the beach access was very dirty the whole week.

The facility was a bit dated— but clean and still nice. The buffet was disappointing as most meals all seemed the same — pork in gravy, pork in sauce,chopped, sliced pork— etc. but buffets did have a good selection of veggies. The staff were great and the meals in the restaurants onsite were delightful.

The pools. My kids loved the game room, and the snack bar at the pool. The Micheal Jackson show! The food could be better. The check-in took forever. You have to get up early to get a chair at the pool.

Everything they were racist

The Club room and area was fairly quiet at night. The club room breakfast was acceptable. All the Chairs on the beach or looking out at the ocean were "saved" by 8:30 in the morning and very few had people in them until 10 or 11 am. The elevators didn't always work. The rooms need much maintenance.

there was no electrical the hole morning ,no Ac,no light, no internet there was a dead person floating around the area my kids saw the ugly moment when they were caring out the body!! they need more lifeguards on site!!

The food was terrible. Every family member got sick. My wife was so sick she had to visit the hotel doctor for medicine. The buffet was bad. The restaurants, except for The Fishermen, was terrible. The pools are not heated and all were freezing. We could not swim. The place is crowded and noisy. The worst vacation of my life. I’d never go there again and warn Al to do the same. The food. The crowds. The noise. Every family member got sick. This was the worst holiday of my life. Food was bad. We all got sick. It’s a crowded noisy place and altar pools were too cold to enjoy.

Nothing Everything