Members-only rates
4.7 / 5 Excellent

Kempinski Hotel Cancún

Kempinski Hotel Cancún
Kempinski Hotel Cancún – Cancun, TX
Kempinski Hotel Cancún – Cancun, TX
Check in 3:00 PM
Check out 12:00 PM

About Kempinski Hotel Cancún

This Kempinski Hotel Cancun features 2 outdoor swimming pools, a spa and a private beach. It offers modern rooms equipped with an iPod docking station, CD player and cable TV. The center of Cancun is 11 mi away. Kempinski spa and Salon offers a wide range of massage therapies, body treatments and facials. There is also a gym and tennis court. Cabanas are available on the hotel’s private beach. The Kempinski Hotel Cancun elegant rooms feature a mini bar and work desk. All rooms have a balcony with ocean views. The private bathroom includes a bathrobe, slippers and hairdryer. Dining options range from traditional Asian specialties at The Sushi Bar to Mediterranean cuisine at Fantino. Indoor or outdoor dining is available and cocktails are served at the Lobby Lounge. Just 20-minutes from Cancun International Airport, the Kempinski Hotel Cancun can arrange airport and area attraction transportation. Aquaworld, offering boat trips, is 1.2 mi away.

Amenities

  • 24-hour front desk
  • Meeting space
  • Fitness center
  • On-site dining
  • Bar / lounge
  • Café / coffee shop
  • Breakfast available
  • Business center
  • Express check-in / check-out
  • Concierge
  • Dry cleaning
  • Self-service laundry
  • Luggage storage
  • Multilingual staff
  • Full kitchen / kitchenette
  • Pool
  • Spa / sauna
  • Family friendly
  • Wheelchair accessible
  • Public transit access
  • Airport shuttle
  • Smoke-free property
  • Air conditioning
  • Elevator

Reviews

4.7 / 5
Excellent 899 reviews
  • Engine customer Jun 2026

    Excellent!!!!!!!!! Everything was loved!!!!

  • Engine customer Apr 2026

    The chairs on the balcony and the pool lounge chairs were not very comfortable. The TV didn’t work much of the time. It all felt a bit soul less

  • Engine customer Apr 2026

    The property overall is outstanding. Very clean, well maintained, luxurious rooms and common areas, and a well groomed private beach and amenities. What sets Kempinski apart is the excellent staff—welcoming and accommodating in every way. Finally, hotel security was discrete but certainly apparent…our entire group of 16 felt safe and well cared for. Five Star accommodations by every measure. N/A

  • Engine customer Apr 2026

    Gym, sauna, steam room, hotel design, courtyard on 4th floor, in room dining with customizable options, beachfront, tennis/pickleball courts, great beach beds, good breakfast there were two weddings in the weekend with loud music

  • Engine customer Apr 2026

    The staff were wonderful and accommodating. The rooms were lovely, immaculate, bed was comfortable. The pools were great. Breakfast buffet was varied and good. The long corridors to our rooms, but that could not be helped in such a large hotel. We got our exercise!

  • Engine customer Mar 2026

    Beautiful sea and beach view, directly on the long beach, breakfast with sea view on the terrace

  • Engine customer Mar 2026

    Amazing

  • Engine customer Mar 2026

    Nothing

  • Engine customer Mar 2026

    The most friendly staff ever!

  • Engine customer Mar 2026

    The hotel is within the hotel zone, it means a sequence of hotels. In order to get into points of interest we had to take our car.

  • Engine customer Feb 2026

    Super clean! The pools were warm on a chilly day!

  • Engine customer Feb 2026

    We enjoyed the staff, they all went above and beyond! The grounds are beautiful, the pool is very nice and the food is so good! The gym is great too!! A very relaxing stay with classy people! The lack of English channels in the rooms. The price of the food was kind of expensive especially the buffet at breakfast.

  • Engine customer Feb 2026

    Everything was perfect! The only thing I'd say was that we let them know we were vegan and they gave us a cake for my husband's birthday but it had dairy in it. But otherwise everything was perfect!

  • Engine customer Feb 2026

    The room was beautiful. The balcony overlooking the water was perfect The sound of the waves was the perfect lullaby. The bed was very comfortable. Sandy beach with beach service. Thought the restaurant prices were high and the food was ok. The service in the restaurants was very good

  • Engine customer Feb 2026

    Great hotel and very friendly staff and one of the most clean hotels I ever visited.

  • Engine customer Jan 2026

    Beach Nothing

  • Engine customer Jan 2026

    The only thing I liked about the hotel was that it was empty, maybe about 10-15% occupancy, and that’s because nothing is included, everything is very old, there’s almost no beach and it’s really dirty, the pool is dirty as well, so no one wants to book it. If you want to stay in an empty hotel, then it’s perfect The hotel was very clean, but the pool was very dirty and everything felt old. The beach was also filthy – you could even see how dirty it was from the photos, but I still booked it, hoping it wouldn’t be that bad. Unfortunately, it was exactly as bad as it looked. I paid $600 per night and nothing was included. The service was poor, and although the staff might have been polite, the overall experience was terrible. It was a horrifying experience for that amount of money. I’m extremely disappointed and I would never recommend staying there

  • Engine customer Jan 2026

    Gorgeous beach, superb service!

  • Engine customer Jan 2026

    Extremely high price for room

Frequently asked questions about Kempinski Hotel Cancún

Does Kempinski Hotel Cancún have free Wi-Fi?
Yes, Kempinski Hotel Cancún offers free Wi-Fi for all guests.
Does Kempinski Hotel Cancún offer parking?
Yes, Kempinski Hotel Cancún offers free parking on-site.
Does Kempinski Hotel Cancún have meeting spaces, conference centers, or conference rooms?
Yes. Kempinski Hotel Cancún offers meeting spaces, a conference center, and dedicated conference rooms, making it well-suited for corporate events, team offsites, and group meetings. Banquet and reception facilities are also available.
Does Kempinski Hotel Cancún have a fitness center?
Yes, Kempinski Hotel Cancún features an on-site fitness center for guests. Additional wellness amenities include spa, sauna, pool.
Where is Kempinski Hotel Cancún located, and how walkable is the area?
Kempinski Hotel Cancún is located at Retorno del Rey No. 36, Cancun, TX 77500. With a Walk Score of 53, the area is rated Somewhat Walkable. Some errands can be done on foot, but a car or rideshare is helpful for most trips.

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