Hampton Inn Raleigh/Cary

Passable

It smelled musty when you walked in. The room was decent but I had booked a 2 queen bed room and I got a king with a sleeper sofa. The lady at the front desk was not very friendly or helpful at all.

Dated decor, room needed painting

The facility is definetly in need of some updates. Location is good and the staff were great.

Exceptional

Exceptional

Great hotel experience. Customer service was outstanding.

Location Nothing

I reported that my shower connection was bad and the carpet in my room was filthy and sticky in places. My slippers got stuck to the carpet!!

5

Staff is extremely helpful. Hotel is in need of extreme makeover.

Clean

The bed was very comfortable even though it was only a double! All of the food at breakfast was warm and had a good layout.

Also you could hear guests in the next room talking. The room doors were very loud in the middle of the night when guests came to their rooms. I would appreciate some kind of reimbursement. The hotel was not as it was represented online. Thank you. I will not be staying here again.

all good

The carpet in the room was so dirty that we had to keep shoes on otherwise our feet would be black. There's some splotchy touch up paint on the door going to the bathroom. Anybody that books this hotel should be told at the time of booking that the swimming pool is inoperable and there is no plans to fix it.

Nothing House keeping

The cleanliness

Breakfast was very good. The property was clean and the beds were comfortable. I’d stay again.

We’ve stayed here many times. It’s very convenient to our family in the Lochmere subdivision. The staff is great and very accommodating. The hotel is not new, but very comfortable and a hot breakfast is included.