Riverside Hotel & Conference Center

A pleasant and trouble free stay. No issues and I would stay there again.

Hot tub was out of order and the arcade was only open during the day when it was supposed to be open 24/7

Very satisfied with everything.

Good

Very good

Clean, staff was helpful, bed comfortable and affordable

Body wash ran out and had to ask for replacement, didn’t fill during service Fitness center was over 80 degrees Tub was clogged and filled with water during showers Breakfast was less than desirable

Bad

We had to fix our own toilet handle, and the bedspread had a huge hole in it. And with all construction there is a little dust and mess, so we understand. Otherwise, we really enjoyed our stay and have told other people about staying there. Thank you.

Very good

Nice quiet hotel for a relaxing stay in Casper! The walking trail by the river and park and the onsite restaurant were great! The hotel is under big time remodeling so some sections are closed off but our wing we were on was quiet and you did not notice the work being done. GREAT AC - our room was so cold we slept great- even with it being over 100 outside. Friendly staff.

Good price

We were placed in a room the management knew was having ac problems. When we discovered this and asked for a different room we were told none were available. Breakfast did not have any milk or cereals or biscuits. The remodel may resolve this in the future. Management should not place subpar rooms in service.

The place is being renovated and the stairwell leading up to our hallway was absolutely filthy. Also it wreaked of cigarette smoke and the smokestand outside the entryway to our section was overflowing so there were butts all over the ground. The walls were so thin and the windows as well so we were kept up almost all night by insane laughter and chatting and yelling that went on until after 2am, stopped for a little bit when we heard the people tromps upstairs, then started again at just after 4am. The only redeeming grace was the delicious buffet breakfast with eggs and turkey sausage. I also appreciated the organic body products. The fitness center had lots of good weights and equipment but was super dirty from construction and extremely hot. Also the hot tub was closed.

The hot breakfast was very good with 2 choices of waffle mix. Love the cinnamon. Only issue is they don’t have an elevator but otherwise a quiet and comfortable location by the river walk.

The front desk staff were very nice and helpful! There is ongoing remodeling, but our room was clean. There was one bed that needed new sheets & the toilet didn’t flush well, but I’d stay there again.

The hotel had an odor which may have been due to construction. Hallways were very dirty due to construction and our room was not the cleanest. Under the bed was pretty bad.

Everyone was so nice and helpful

Breakfast was ok. Reception staff were short handed and stressed out. AC was extremely loud, bathroom counter was dirty. Hotel yard was clean, and the restaurant was impressive.

The lobby was beautiful although the rooms are very dirty they do not match the rest of the hotel very deceiving