Quality Inn Charleston - West Ashley

We checked into the hotel and the staff had already charged us for the room. When we entered the room there were multiple blood stains on the pillow and the toilet was filled with toilet paper. The tub faucet was detached from the wall and the whole place smelled musty and gross. When we went back to the desk to request a refund they continually denied the request even after my husband showed them the blood stained pillow. The management insisted that their policy is not to refund even in circumstances like this one. They also insisted that they are unable to grant refunds because it was booked with a 3rd party.

Rooms and property not well maintained lots of lots of dead bugs in the window sill by the air conditioner very old very outdated rooms maybe worth $50 not $110 a night at all

Passable

Passable

The option they had daily pay The workers were rude. Not patient at all. I feel we were treated differently because of race.

Disappointed needs updating

Do not book here , rooms are awful , dirty , tv didn’t work , outside area trash everywhere

Rooms were somewhat updated. I didn't really feel safe. No shower curtain. One washcloth. No creamer packets for coffee. Room wasn't swept. Lighting was dark even with 3 small lights. Bed was springy. Trash all over the place outside.

Nothing Everything was awful, will never book here again

Everything was awful, will never book here again

However, the bed was comfortable and the water pressure/shower was good.

The beds were clean and comfortable. The bathroom was dirty and had no fan.

Very good

Passable

The lobby was the nicest The room was smelly and dirty

Passable

Disappointing

Didn't stay

bagels and no toast. Only frosted flakes and cheerios.

Super Dusty, couldn’t breathe