TownePlace Suites by Marriott Charleston-West Ashley

If you want to bring your own food, cook and eat in, it's wonderful. The facility has everything. There is definitely a lack of service for dining which is difficult for some who are unable to go out for dinner. On the other hand, they do serve a good breakfast.

Breakfast was great. Pool was great. Location was good and away from busy Charleston which is what we went for.

Area was not safe and secure. Hallway had cleaning carts , we checked in at 3:00 . We couldn’t use pool because they had to clean it. Pool towels had bugs inside the folds. Beds were hard, like laying on a brick floor. Pillows were basically just pillow cases; extremely thin. Breakfast was okay; wished there would of been creamer for coffee.Not enough parking spaces.

Clean Room

The breakfast was ok. It had plenty of choices but lacked fresh fruit. Yes, it had bananas and red apples but melon or berries would be an awesome choice. Also, the coffee had only the choice of bold or decaf. I drink medium blend which I think could be a very good addition for all guests. The best part of the stay was it was probably one of the quietest hotels I have stayed. That is really saying something because we were there over the weekend. Overall not the worst stay maybe just a few easy changes/additions for the guests.

Was upset

Nice, clean room and helpful staff.

The breakfast was great, front desk staff was wonderful, beds were comfortable. If the hotel was better maintained this would have been better.

The toilet in our room ran continuously and had to be manually adjusted by removing the tank lid and pushing the flapper down each time. The complimentary continental breakfast was very basic and offered the standard items typically found at budget hotels. On a positive note, the room was clean when we arrived and met our expectations in terms of cleanliness.

Front desk staff was friendly. Elevator was very creaky. Cleanliness of the room was poor. 2 lights in our room did not work. Some kind of liquid spill that had dried in the closet. Stain on mattress. Will not stay here again

Superb

Breakfast was amazing. Staff was helpful and always friendly

Love the location it was close to all the places we wanted to visit. The price was great, the rooms were spacious and clean. I would definitely recommend this place to anyone

This hotel is very run down.

Manager was very helpful. Our room was very nice.very clean.beds were very comfortable. Something was wrong with the pool,though. Our manager made it right,though.

I was disappointed the pool was marked closed. It looked nice and very inviting. Perhaps they had just put chlorine in or something. However, Saturday at 4:00 was not a great time for it to be out of service. One special mention. Mike at the front desk was exceptional. Very friendly and helpful. He assigned me the right room considering I was a woman traveling alone, and made sure I knew how to get to a couple of places that I wanted to walk to. He’s a very good employee.

The room was very clean. Staff were pleasant and welcoming.

The pool was not open

A positive was that the A/C in the room worked great and the full kitchen was definitely a plus.

Exceptional