Sonesta ES Suites Charleston

The room didn’t seem very clean and everything felt sticky and we constantly smelled weed our entire stay

Room was basically clean but found trash under 1 sink in a bedroom. Breakfast has good choices. Pancake machine had problems.

Excellent all the way around

Great staff, super clean and quiet. I love all of the Sonesta properties I've stayed at.

Will stay again…thanks for the visit

On the positive side, the front desk staff was friendly. Breakfast was also good. The AC worked well and the shower pressure was nice.

Passable

Staff is always amazing. Check in was a breeze. Amenities there are great. Hallways were clean and inviting. Room with two bedrooms was very nice. Would recommend this establishment.

Beautiful grounds and very clean hotel!

This hotel was one of the best I have ever stayed at. Clean, quiet, and a professional staff. The breakfast was excellent too. Not your standard fair of WAFFLES (yuk), this place had PANCAKES, eggs, sausage, potatoes and biscuits & gravy. I over extended my stay by accident, but they were willing to forgive me, and let me depart unscathed. I learned that this use to be a Marriotts property and it showed. Very nice. This brand name of this hotel is one that I will remember and will gladly look forward to staying within their listings again.

Staff was very friendly. Location convenient for our purposes. Bed very comfortable. Room 102: Carpet was filthy. Light fixture over table covered in thick dust. Mold on shower curtain.

Beautiful location, staff very friendly, room was very clean, parking was a breeze, breakfast was hot and delicious 😋 with a variety of items to choose from, the coffee ☕️ was amazing 👏 first time staying here, usually stay at Embassy Suites on our way back and forth from Michigan to North Carolina and back, multiple times a year but they were sold out, glad they were, we will definitely be staying here instead:)

My vehicle broke down two hours away from the location I messaged and called to cancel due to my unfortunate circumstances and they still charged me the full rate so I had to pay several thousands of dollars for my car repair and pay the hotel I never stayed at…

A fine economical stay for a quick overnight. The staff was very kind!

The size of the room was great but it is in need of updating and was not cleaned thoroughly. There were dishes still in the dishwasher, no refill of dishwasher detergent, old food and dead bugs on the floor, and dried pee still on the outside of the toilet bowl.

Stay was great until we turned down the bed to sleep. The sheets were obviously “used”. There were crusty stains of body fluids as if someone had relations and the sheets weren’t changed. We had to go to the front desk to get clean bedding and change it all ourselves. That was the only disappointing part of our stay. We were pretty disgusted by that. We were very tired and had to get all that taken care of before we could go to bed.

Trash in one trashcan from former occupants and used tissues in nightstand. The chair was filthy in the living room. We used clean towels to cover that. For an accessible room, the living room had low furniture. Also, children running in the hallways were noisy and a danger to handicapped persons, so parents need to teach their children better manners!!! Once staff was made aware, issues were being addressed.

I always love the quietness of this property and it’s remoteness from the hustle and bustle of downtown Charleston. I wish they would upgrade the coffee makers!

Room was dirty. Kitchen not up to standards. You get what you pay for

The breakfast did not have eggs without cheese.....I cannot eat cheese