Hilton Garden Inn Chesapeake/Greenbrier

nice place and in great location

This room was very comfortable. The staff was friendly and helpful at check in. I felt safe which is so important when traveling alone.

Very clean hotel with a friendly staff

Lovely location

Exceptional

We're not enough wash cloths and front desk did not have any additional. Hotel of this magnitude need to supply more than 2 per room.

Exceptional

Staff was very accommodating Everything was great!

Superb

Exceptional

Exceptional

Check in and out process was easy, room was spacious and smelled great. Would definitely recommend this place to anyone coming to Virgina Beach

Passable

Room was shabby, lights didn't work, etc

Location Room was shabby, lights didn't work, etc

Very good

Front desk employee Deliah was very helpful in resolving a housekeeping issue I experienced A housekeeping that was later resolved

The only thing that was wrong was when I checked in the lady that checked us in was not very pleasant and our room wasn’t ready when we got there check in was at 3 and we got there at 340 and the room was not ready according to the lady at the desk. We drive 12 hours and I was very tired and just wanted to get in my room. The remainder of my stay was very pleasant and the staff was very nice and friendly

The elevator to our floor was out of order. The fire alarm went off and we had to evacuate the hotel and to regain entrance the side door to the working elevator and my room was locked and unable to use your key.

the front desk agent (Jamie) was outstanding and very personable. The elevator to our floor was out of order. The fire alarm went off and we had to evacuate the hotel and to regain entrance the side door to the working elevator and my room was locked and unable to use your key.