Hotel Felix River North/Magnificent Mile

Location was excellent. Rooms were a little smaller than I'd prefer but we got by.

Room was clean and nice for a short stay. Didn't have a chance to use the amentities but receptionist made sure we knew about them and was helpful in getting us situated.

Very disappointed with our stay. We had room 215 and it was right beside the gym. You could clearly hear the treadmill, weights banging and even the verbal screen exercises in our room. This happened all through our stay at night and in the morning. This room should not be sold to anyone. We let the front staff know and they responded with an “oh..sorry about that”.

Bar was great

The staff was incredible, they went out of their way to assist and resolve immediately with any issues we had. Marina, Terina, Gazelle, Nicky and the engineer were all great, incuding the cleaning staff. Breakfast and coffee and fruit were fantastic. Will definitely recommend to family and friends and visit again, if we come into the city.

We had a little trouble with the Chromecast, but it wasn't a big issue since we ended up watching the live TV channels instead. Tip: There isn't complimentary bottled water in the room, but there is a water station in the lobby. Just bring a reusable bottle or container to refill throughout your stay. Also, if you need housekeeping, be sure to call and request it, as they don't automatically clean your room each day. Overall, we had a great stay. The hotel is in a fantastic location—within walking distance of major landmarks, with a pharmacy and grocery store nearby for added convenience. We'll definitely stay here again the next time we return to Chicago!

Our room this time was more cozy (re: small). Bathroom was efficient (re: cramped). I would guess they took a suite and made an extra room of it. Staff was great, hotel clean. Just a bad draw in the room - we arrived late.

The property is convenient but they need to do a refresh on lobby carpet and the rooms carpet. The showers are dated and need a refresh. Also they need a better stocked bar and they need a kitchen.

Clean rooms and comfortable beds but the windows were a little thin that you could hear everything outside.

Great location, we were able to walk everywhere we wanted to see. The red line is about a 10 minute walk if you are heading to Wrigley.

Would have liked coffeemaker in the room and some glasses or cups for water. The bathroom was nice, but for the price, we felt the room was cramped and the window small. Location was convenient.

Room was big enough for a queen sized bed which was comfortable .The view was good. The location was good if you are comfortable with public transportation. E/W bus 66 two blocks north, N/S bus 22 was 1/2 block away and N/S bus 156 was 1/2 block away. The L red train about 4 blocks away by walking alone. All in all I would recommend this hotel if you plan for it’s known limitations.

Great experience. Lobby area is a tad small but love to see the hustle and bustle of guests downstairs enjoying the amenities. Rooms were clean and definitely utilize our drink and breakfast coupons. We loved Emma as she was attending to us most days. Raymond I think at check-in was also quite helpful.

Room smelled bad, dirty carpet.

This hotel is not what I expected at all, it’s not like it was any cheaper in price. It’s very old and really needs renovations. I stayed four nights, and this is the first hotel I’ve ever stayed at that did not clean your room or change your linens. No coffee machine in the room, fridge, or microwave. They did offer free coffee if you asked at the bar, which by the way, they would have to leave the front desk to serve at the bar. As I said, not what I expected at all.

Good

The hotel itself was good (albeit tiny rooms with no refrigerator) the staff was pleasant, the free drinks were a nice touch, however I took a huge issue with the fact that the hotel charges $5 per bag + tax to store your bags after check out. I've traveled all over the United States, to Canada, to France and Germany and have never encountered this before. Because of this charge I will sadly be one and done with Hotel Felix. It's not about the cost as much as the fact that I have never encountered this before, was not informed about this charge at check in and nowhere on Hotels.com did I see any mention of the fee. With that, the front desk attendant was very understanding about the fee, which I understand is not a policy that she implemented. Do better, Hotel Felix!

Rooms are on the small side. Good for a night or two, but not long term. Nice perk is the free coffee/cocktail tickets.

Thank you

Nice boutique hotel in a very convenient Chicago River North location. Our room was small but very comfortable. We'd be happy to stay there again.