Days Inn by Wyndham Colorado Springs Airport

The room was nasty and saw several cockroaches. I tried to take a shower and there were no towels or wash clothes. I asked for them and kept being told 20 minutes. 5 hours later I was given a hard time after I mentioned these issues! I asked for another room and was told there was nothing they could do and I should call Expedia! After three hours on the phone with Expedia I was sent to another hotel!

Exceptional

We left immediately. The bathroom had a large hole in it. The drapes were hanging by 2 hooks, the comforter was filthy and visible "filth" on it and the room smelled.

Buena

Went down to the front desk and informed them this was unacceptable and we would not be staying. They were able to get the $100 deposit fee reversed but I now have to speak to customer service to get the room refunded as the front desk could not take care of that.

The staff was great tried to switch rooms and had to switch a total of 4 times in 2 days. No tv bed not made in first room. Second room ac did not work neither did tv, third room no tv and door lock didnt lock so couldn't leave room unsafe and no tv. Bathroom not clean no towels. Forth room at worked no tv ir towels but at least it locked. Checked out day early because place was unhabitable. See above

Rooms were big. Kinda messed up though. Staff was super nice. Grab and go breakfast wasn't bad. No.ice machine had to go to super 8 to get ice. Hot tub doesn't work

Very poor

Bad

This is the place you stay when issued an emergency housing voucher. There is not one good thing to say about this place. The staff was friendly and tried to help with what they had to work with; which wasn’t much.

The staff was amazing ! The door to our room didn't work right. The tv didn't work at all so we couldn't watch it. There was dry blood on the wall . They ran out of towels so we had to go buy our own so we could shower! The sheets were stained and had holes! I have work for a hotel / motel and when it comes to standards this place met none of them. I was disappointed.

Nothing Everything

Not seeing there was a required deposit upon arrival

me and my family stayed for four days we didn’t receive towels till the day before check out we kept having to change rooms because of the lock the keys kept demagnetizing the pool was freezing cold the breakfast by 6:30 there was no breakfast i don’t if they were letting the homeless come in and get it or it was the people there checked in and you go back down in a hour and they don’t even refill it is crazy the stay was bad i wish i could get my money back

Bad

Rooms had hair in the sinks and bathtub. There were no towels in the rooms. TV didn’t work. AC didn’t work.

The staff was kind and understanding. Unfortunately the property was in shambles. We saw 3 rooms. The rooms were very dirty, holes in the wall, broken lampshades, missing lightbulbs, broken air conditioner units, smoke alarms were disconnected from the ceilings. We lifted up the 4 mattress protectors that were on the beds. One bed was decent, one was completely yellow, and one had a large brownish/red stain on the center of the mattress that was about 1/2 the size of the mattress itself. We given 4 pillows for the 3 beds we had and no rooms haf any towels/washcloths etc.

The staff were helpful! The room was clean

The carpet looks staine not sure if that was only the color, but it was gross. The restroom floor tile design looks like there are a lot of dirt, but it might only be the design.

Exceptional