Hilton Garden Inn Colorado Springs Downtown

System was down. A few of the staff was super helpful and apologetic. One of the staff members not so much. Was disappointing, as we were in town for a concert and just needed in our room to go to the show. Very disappointed. They can’t help when a system goes down, but the way management handled it was awful.

NStaff extremely rude and unhelpful.

The doors to the rooms are very hard to close or they slam very loudly. My room was broken into, and I had clothes, jewelry, electronics, gym wear, shoes and even a deodorant stolen from my room. The staff was very concerned and sorry for what happened, but the hotel takes absolutely no responsibility for this happening. The doors should close much easier and I, as a Hilton Honors member, will think twice about staying at a Hilton in the future.

Hotel was convenient! Staff was helpful and friendly, breakfast was tasty.

Bad

Needs to be bit cleaner

It was nice and clean

Great staff and very clean property. Great breakfast!

Nice and clean room. Staff was very attentive and nice. Nice pool & hot tub and pool. And breakfast was good! The only downfall was to pay for parking a night that should already be included with the price of hotel room since it is pricey but overall it was good

Loved the room and everyone was super helpful, but the TV was complicated in how to use the streaming services

Exceptional

We enjoyed our stay. The room was perfect and a very helpful staff. Would definitely stay there again!

The entire staff front desk restaurant etc were so incredibly helpful and nice!

Superb

Hotel is in a good location, walking distance to the venue and restaurants.

There are no fridges in the rooms, so take that into account. You may want to bring a firestick as there's no cable. Bathroom floors and showers are slippery. Parking is in a public garage. The beds are nice. Building is funky as the floor you enter on isn't the Hilton

Very cool place

El personal muy amable, las instalaciones muy bonitas. En una zona muy tranquila!! Volveremos!!

Overall really nice place.

Great place to stay. Close walking to some good smaller restaurants, close driving to a lot of events like Pikes Peak Cog Railroad or Garden of the God's. These were both fabulous even though it was mainly cloudy. Check out Cripple Creek and go on the Victor Gaige Railroad through a working gold mine. Lots of neat shops and if you gamble, 8 casinos on the main street. All under 10 minute walk. We actually stayed over a couple of nights here and then returned to Hilton for a couple more nights. Great breakfast, too but $18 for full and $12 for continental. $17/night to park.