Homewood Suites by Hilton Columbus/Polaris, OH

Our window in the bedroom was leaking water, all across the air conditioning unit, onto the floor. Once we pulled back the curtain you saw the terrible patch job. Talked to the front desk but because we booked thru Expedia there was nothing they could do and had no other rooms available to move us to. So we slept in a wet, moldy room with a 3 month old baby, and a 3 year old. Reached out to manager and still have yet to hear back. Expect more from a Hilton hotel.

Exceptional

Matched my expectations based on previous stays at other Homewood Suites locations. Clean facilities, friendly staff, and good breakfast.

100 fee

We were only there one night. The room was good, but would have worked for a much longer stay.

The staff. Was great, the pool was nice,and we enjoyed the breakfast. The bed was to hard, didn’t like that the bathroom was right next to the bed.

Exceptional

Exceptional

It was very clean and the workers was very nice I didn’t have any complaints

Staff was very friendly Room was very dusty

everything was great! room very clean

Very nice room, very clean. All the workers were very friendly! Great breakfast!

Exceptional

Thanks

Facility had attractive decor. Looked well maintained for the most part. AC quiet. Room was quiet. Comfortable bed. In a less busy area of Polaris traffic wise. Less circle intersections. Room was ready immediately. We stayed in a one bedroom king suite. Great water pressure. Toilet is very low. No grab bar to assist seniors get up. Didn't like bathroom configuration. Bed extremely high as well. ( almost waist high in my case) Found TV initialy confusing because it's full of streaming apps but only accessible for those who have personal accounts and their passwords available Misleading. No free premium channels. Living area had poor lighting- can't read well. Bathtub caulk had mold in the corners. Wasn't impressed with free breakfast. Nothing special. Fruit looked sad. Hated the oatmeal. Scrambled eggs were so so. Etc. Bit pricey.

Breakfast selection & availability of staples

Location Breakfast selection & availability of staples

Great location, staff nice, quiet clean room. Breakfast was bad, not enough, no variety and cold. Curtains falling off the windows.

The breakfast was good. The room was comfortable and clean. We really enjoyed our stay. The front desk girl was delightful.

Room like home