Kanalhuset

Hygge

The communal dinner was an extra special surprise!

Nothing!

The apartment was delightful to stay in- well appointed and located. Staff friendly and helpful. No luggage storage beyond a few hours

Great location-friendly, helpful staff, interesting rooms with comfy beds. Couldn’t get early check in, but they did store our bags

There is a real warmth & feeling of belonging not found in most hotels. The long tables for dining & the optional group activities promote connection with fellow travellers & locals & put Kanalhaset on a level above most accommodations. Also extremely warm & comfortable & beautiful building & staff delightful. Nothing

Good breakfast, great strong coffee! Location so fun to walk around! Easier availability of half and half/cream for my coffee!

The family just loved our stay here. Can’t go wrong here! It is simply one of the best.

take advantage of the bar and common space... really nice. Also i highly recommend the community style dinner. the food is amazing, and it is a really awesome social experiment!

Fabulous location, staff was amazingly friendly and delightful to be around. Food at the place was delicious and they do a nightly dinner open to neighbors and guests. It was such a nice experience, dinner is a fixed menu but if you have allergies very accommodating with plenty to eat and everything they served was delicious. The concept is family style to get to know people in hotel and experience the lifestyle of Copenhagen. Apartments were large and wonderful., with great views. They came with a washer, dryer and functional kitchen. Beds extremely comfortable and wished we stayed a few more days. I cannot rave enough about the hotel/apartment, its very inviting

I was in a bad spot because I lost my phone on the way to the hotel. the staff went out of their way to do whatever rhey could to ease the pain and help me get around. I ate at a few different places, and honestly the food there was better than any of them. Large rooms, excellent facilities. Copenhagen’s best kept secret

Clean and cozy. Exceptional staff, everyone was so welcoming. Wish we had more time here.

Some coffee/tea in the room some could made tea at night :)

Airflow in basement rooms. Windows would not open.

Beautiful place, great staff great food, perfect Danish experience

The location is fantastic, quiet but very close to main Copenhagen attractions. The apartment was stylish and large. We waited some time to be checked in as the bar was busy and it is the bar staff who check in and out of the hotel facilities. I thought overall it was very expensive for the service given. For example there was a kettle in our apartment but no complimentary teas or coffee which for the price per night I would have expected. The information guide given was poor, this did not matter but again in terms of value for money it could have been improved.

Amazing location. The apartment was spacious and comfortable. The dinner at the hotel was very good and a good value. Views of the canal from the higher rooms. I would go there again. Nothing

Absolutely perfect in every way! Beautiful space, welcoming staff and perfect location

The location was great and I could walk to many attractions and find dining,shopping the statue of the little mermaid. The hotel room was super clean and I loved the retro decor. The Bar and Dining room are nice and offer meals. The fire alarm went off the morning I was too check out but it all worked out so all good. But it was a little inconvenient

The beds were okay, not excellent. The handheld shower nozzle didn't work, so you had to get your hair soaked by the waterfall shower head if you wanted to shower. The biggest gripe is that the kitchen staff set off the smoke alarm before 7:00 a.m. because they didn't turn on the fan, thus dragging all of us out of bed to sit outside for 15 minutes until Fire Control came and finally gave the okay for us to go back in. Accidents happen and I wouldn't complain, but there was no apology. The guy outside just said they would put on a pot of coffee if anybody wanted a free cup of coffee. Ridiculous. Everybody standing out in nightgowns and crying babies, and all they offer is a cup of coffee. Not another mention of it. I wanted to leave a better review, but that left a pretty sour taste in my mouth.