Magic Cusco
About Magic Cusco
Comfortable Accommodations Magic Cusco in Cusco offers family rooms with private bathrooms, ground-floor units, and shared bathrooms. Each room includes a kitchenette, washing machine, and free toiletries. Essential Facilities Guests enjoy a sun terrace and free WiFi. Additional amenities include a lounge, shared kitchen, indoor play area, outdoor seating, and a tour desk. Convenient Location Located 0.6 mi from Alejandro Velasco Astete International Airport, the guest house is a 16-minute walk from Wanchaq Train station and 0.9 mi from Central bus station. Nearby attractions include Santo Domingo Church (1.8 mi) and Qenko (3.1 mi).
Amenities
- Express check-in / check-out
- Dry cleaning
- Luggage storage
- Full kitchen / kitchenette
- Family friendly
- Airport shuttle
- Smoke-free property
- Elevator
Reviews
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no towels, maybe I didn't read that we don't get them but ok
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Good
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Very good
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Very nice people! They helped us with backpacks when we went to Machu Picchu. Rooms are good, you have nice kitchen and hot shower! Recommend! ?
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Esperanza was a lovely host. Very knowledgeable and helpful , the room was large and cosy , made use of the shared kitchen a lot which was a great way to meet other guests.
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Exceptional
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The beds were very comfortable although our king bed was just two twins pushed together so the crack in the middle made it uncomfortable. We had to pay more than the booking price, there was only the bed and a small table in the room so there was very little space to put our belongings, the showers don’t get hot, and the kitchen was not as advertised
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We could arrive earlier. The host was very lovly and borrowed us cash. She also told us some good information.
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Our stay was really nice. The lady who ownes the place is really lovely! She was waiting for us from above, explained a
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Location Staff Kitchen The water in shower is not hot
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Esperanza, the lady who owns the place was very sweet and helpful. The knifes in the kitchen were dull.
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When I checked in, I didn't have cash and I told her I would pay the next day, and She kindly agreed. The owner is very kind and the accommodation fee is reasonable, so I highly recommend it. There is nothing.
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Let us in early in the morning No star for the service and location. It was within 1km from the bus terminal but it was not at all easy to walk around the city when the cars are racing at you even on green light for pedestrians to cross and the road is uneven and so dirty with dog poops. NOW, let me get to the service. We were thankful the lady who works here (not the owner) let us in early in the morning before the check-in time. However, how the owner charged us after exchanging from USD to SOL was RIDICULOUS!! We were charged roughly 40-50 sols more than what we should pay. Even when we suggested her to talk to booking.com about the price, she wouldn't do it and only ask us to pay the price she demands - if not, we leave in the middle of the night. We even tried to negotiate the price but she was so stubborn and forced the lady working here to pay the rest instead!! SERIOUSLY, PLEASE TALK THE ISSUE OUT WITH BOOKING.COM WHO PUT UP THE PRICE WE RESERVED FOR AND NOT ARGUE WITH YOUR GUESTS OR PASS THE BUCK TO THE LADY WORKING FOR YOU. +++ no hot shower…
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Good
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Very good
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the beds were comfy We arrived knocking at the door with no answer for 10 minutes. When someone arrived we were told they didn’t have our room so we had to pay more than online. That evening we used the communal kitchen to prepare food for our hike the next morning. The owners family were having a party upstairs using the other communal space. The kitchen was in use for a while by them so we waited until later to use it. We couldn’t use the oven with no explanation other than we weren’t allowed. The same with other normal appliances. Then after their party was finished the owner told us we had 10 minutes left until we weren’t allowed to cook with no explanation why. We were leaving at 4am the next morning so had no other option but to carry on cooking. She was rude and very unwelcoming the whole time. During our hike we left our things there. When we arrived at the hostel again we had to bang on the door loudly for 15 minutes before someone answered. There was the whole family, maybe 10-15 people there so why could no one open the door earlier? We just wanted to get our things and go straight away but they were telling us we weren’t allowed to both come in. My friend had his jeans and a jumper stolen and the staff just said ‘another guest took it’. No apology and we doubt anyone else was even staying there whilst we were gone. The hostel itself is bad, no communal areas no atmosphere and a terrible location. But it’s made unbearable by the staff, especially the owner who made us feel unwelcome and was rude to us at every interaction. We have been travelling for 7 months and this is the worst place I have stayed.
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staff was nice people partying in the shared area until late
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everything? /
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Exceptional
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Very good
