Inkaterra La Casona - Relais & Chateaux

Beautiful property and location, super staff. Breakfast

The staff was very friendly, they helped me reschedule my dates as international travel was disrupted. Because the same category room was not available on of the days, they gave me 3 dinner vouchers complimentary for 3 nights as well. Although we arrived late the first day, they voluntarily accommodated us with a lunch voucher too. It’s boutique hotel with less number of suites which helps the staff to attend the guests with a lot of precision. The food was extraordinary and the location was top notch. Just a stone’s throw away from the main square and all the restaurants and bars.

The staff was friendly N/A

Very incredible everything!!!! Massage was outstanding Nothing

The hotel is a beautiful blend of colonial charm and modern comfort. The interior is tastefully decorated with rich history, showcasing the unique architecture of the historic house while offering all the luxurious amenities one could ask for. The attention to detail in every corner of the property made it feel like a serene sanctuary. Our room was not only spacious but also impeccably clean and comfortable. The bed was plush, and we were able to enjoy restful nights surrounded by peaceful surroundings. The bathrooms were equally impressive, featuring luxurious finishes and all the necessary amenities for a perfect stay. One of the highlights of our experience was the service. The staff at Inkaterra La Casona were exceptional—always attentive, friendly, and eager to ensure our stay was perfect. Whether it was arranging a tour, offering recommendations for local activities, or simply ensuring we had everything we needed, their hospitality made us feel truly valued. Additionally, the location of the hotel was perfect for exploring the stunning city of Cusco. We were able to easily visit the major sights, yet it was a peaceful retreat from the hustle and bustle when we returned. The food at the hotel’s restaurant was another standout. The dishes were expertly prepared, showcasing local ingredients with a contemporary twist. Dining at the hotel was a true culinary delight. Overall, Inkaterra La Casona Relais & Châteaux made our stay in Cusco unforgettable. It is a perfect blend of luxury, history, and exceptional service. I highly recommend this hotel to anyone visiting the area and

I had the immense pleasure of staying at this charming colonial-style hotel during my recent visit to the city of Cusco. From the moment I crossed its majestic doors, I was embraced by the warm and hospitable atmosphere that characterizes this place. Every corner of the hotel exudes a timeless elegance that harmoniously combines with modern amenities, providing a dreamlike experience. The hotel staff deserves a special mention. Their professionalism and dedication are palpable in every detail, from the impeccable cleanliness of the rooms to the personalized attention in every interaction. Each member of the staff seems to work in perfect harmony, creating an environment of collaboration and excellence that results in a truly memorable experience for guests. I would like to especially thank the reception team, whose cordial and efficient service facilitated my stay from the very first moment. Also, the housekeeping team, whose diligence and meticulousness ensured that each day began in a clean and welcoming environment. Last but not least, the restaurant staff, whose kindness and high-quality cuisine made every meal a true celebration. In summary, my brief stay at this hotel not only met but exceeded all my expectations. I highly recommend this establishment to any traveler seeking a haven of tranquility, luxury, and exceptional service. Daniel & Ewelina ZAPATA

Small, cozy, intimate, elegant. A jewel in the heart of the city! It was all great and we stayed just few hours so very difficult to tell if something wrong.

Exceptional

Absolutely magical property. Every detail was thoughtful, including the sustainable bathroom items. Loved the customized feel of everything and felt very pampered. Nothing!

It is a charming hotel with a few rooms, all of them are suites. The hotel is located in a beutiful historic building just behind plaza de Armas. The furnishings of the entire hotel are refined, refined and antique and create the atmosphere of noble colonial palaces. The rooms are well-finished in every detail and well-equipped. they combine the charm of the ancient with the comfort of the modern. What makes the difference in this hotel is the attention to detail. for example, in the evening when the room is prepared for the night a hot water bottle is placed in the bed to make the guests find the heated bed, the tea that is offered as a complement every afternoon offers a wide choice of drinks and sweets. Nothing

Great location, warm attitude from the staff Noisy, very noisy. There are 11 suites in the hotel with the windows overlook a small courtyard, the light and the music from 6 till 22, hard to sleep even with the closed everything. There are problems with the water flow in the room, very slow. Hot water wasn’t hot but so so warm. We informed about that but unfortunately nothing happen.

Nice property, well presented and beautifully furnished. Lovely welcome. Big let down... there was extremely poor housekeeping where used water glasses from the previous night remained unchanged, the bathrooms were left dirty with shampoo bottles open, soap wrappers left in the shower, hair in the bathtub. The hot water bottles were left inside the bed from the night before exactly as we left them in the bed. No laundry bag. This type of house keeping is not expected from an R&C property. This was a two star housekeeping service.

Very good

A truly exceptional hotel N/a. It was perfect

The property was beautiful and the staff incredibly helpful and friendly. A little noisy outside when windows open for fresh air

Breakfast was great. Our room faced the square so very noisy during the night. Staff very helpful, professional and attended to our needs. Nothing,

Exceptional

The pillows were not that comfortable.

Tranquilidad Check out 10 am

No amount of praise will pay it justice. Inkaterra is just fabulous!