Intown Suites Extended Stay Dallas Tx – Medical Center

Staff was horrible

I was very satisfied with my stay. The property was well kept, the room was clean and comfortable, and there were plenty of shops and restaurants close by and convenient.

In the guest registration form they said assistance animal is allowed. I have an ESA stayed less than 8hrs in my room without any distubance or damage. Yet, they litterly threw me out and rob me from the rest of my prepaid rent. Due to that, I have mental meltdown and when I feel better I will gather all documents, and write a written complain to submit to government agency.

Super clean environment through and through!

I never saw the room. They overbooked 2 days in a row and though i never checked in, they billed me for the night.

Very clean room, they even changed Air Conditioning Filters during my stay. Staff is friendly, there's a nice, well maintained field for kids/dogs to play in

I liked the cleanliness and the size of the room

My stay was excellent. The room was clean and I like that there are various stores and restaurants within walking distance.

I am a seasoned traveler due to working in hospitals in different states, and this stay was by far the WORST I have ever had. The receptionist when I came was nice, but after that, every day had issues. This place didn't have those door handle signs for "Do Not Disturb," so I made one to put in the window. The first morning, some teenagers thought it would be fun to turn their car alarm on and off for ten seconds every five to ten minutes. Also, the same morning, housekeeping banged on my door, disregarding said note. An hour later, some older white gentlemen tried opened my door, thinking the woman he was on the phone with was inside, and he tried opening my door so hard that the metal latch snapped loose and managed to let the door crack open. Then, I found a couple of roaches just walking across the floor. On my next to last day, another individual, who worked for the establishment, banged on my door until I got up from a dead sleep to answer. He told me that I cannot back my vehicle up towards the sidewalk in front of the living quarters so he told me I had to get up and rearrange it. I had taken medicine for sleep that impaired my vision so having to get dressed and try to readjust my car was dangerous. Another day, the neighbors on all sides were extremely noise and inconsiderate. After four to five nights, I had had enough due to the inconsiderateness and rudeness of the neighbors and staff. This is a short-term apsrtment-like stay, and I definitely do NOT recommend.

The property smelled like pea. The clear insisted it did not, it was so stifling it gagged me! Horribly dirty, disrepair. Staff didn’t care, didnt feel safe. Second extended stay was Ike this too. I will NEVER use this hotel. Try candlewood suites, they are clean, staff are amazing and helpful. Good provisions.

Very clean and quite

Customer service she’s very friendly. She’s so good at what she’s doing. I just wanted to say thank you for allowing me to stay in your sweet.

The experience was great thank you.