Palace Downtown
About Palace Downtown
Set in a traditional palatial residence, Palace Downtown overlooks Dubai Fountain and the lake surrounding Burj Khalifa. It features an Arabian-style spa and a gym with personal trainer. The guest rooms of Palace Downtown hotel are decorated in a contemporary Middle Eastern style and offer balconies and luxury bathrooms. All rooms are equipped with an interactive TV system, DVD player and free WiFi. Four different restaurants provide fine dining opportunities, ranging from Argentinian meat to Thai curries. All-day eateries serve a buffet of Mediterranean and Middle Eastern dishes. Leisure facilities at Palace Downtown include a palm-fringed outdoor pool and the spa offering facial and body treatments. Guests can also enjoy a Hammam, monsoon showers, hot tub and steam rooms. Palace Downtown is located a 5-minute walk from the Dubai Mall and the Souk Al Bahar shopping and entertainment center. The property offers transfers from Dubai International Airport to the hotel upon request. License Number(s): 588614
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
-
I would like to file a complaint regarding Address Hotel, as I have been charged twice for the same booking, and I kindly request an urgent investigation and refund of the duplicate payment.
-
I requested the palace downtown and they moved me to address downtown unfortunately I requested the palace downtown and they moved me to address downtown unfortunately
-
Everything Nothing
-
Location and staffs Nothing
-
location great, rooms were good hotel was swarming with 'ladies' in the evenings approaching men, hotel staff encouraged me to take a more expensive private taxi (120aed), when actual prices on taxis are 15aed for a trip that distance. I'm annoyed that the hotel staff was forcing me to believe that the 120aed was a good price, luckily i did not listen.
-
Everything but the bathroom toilet was flexed twice
-
100/100 100/100
-
Nice looking Everything is good
-
noise from fountain show
-
I like the people who work their, especially Mr, Osama did his best to make my stay comfortable Location
-
Great hospitality and easy to navigate Not much
-
Beautiful property and a great location. Luxurious and comfortable and service was top notch Nothing. All was great
-
Nothing
-
No water bottle, only filtered water. Receptionist should be more welcoming.
-
Excellent hotel with great staff who were very professional in their conduct. The location is simply the best and in close proximity to the Dubai mall and also tons of restaurants and cafes. Room is immaculately decorated and comfortable. Nothing of note
-
I stayed at Palace Downtown Dubai for the New Year’s celebrations, and everything was absolutely perfect. From the hotel’s atmosphere to the staff, it truly felt like being at home. Rania was incredibly helpful — a very kind lady and extremely professional, with outstanding communication and public relations skills. Mr. Zack and Ms. Oumnia also guided us very well throughout our stay. In the hotel transportation department, Mr. Davoud was an excellent guide for guests, and the hotel’s vehicles were outstanding as well. One of the best and most remarkable staff members of the hotel was Mr. Jas. From arranging cars and organizing our daily plans, to managing our shopping, coordinating the receipt of items sent from stores, delivering everything to our room, and handling anything you can possibly imagine — Mr. Jas was exceptionally smart, kind, and highly professional. We had a Lake View room facing Souk Al Bahar, and the nights were very lively and enjoyable. We truly loved it. For the New Year’s Eve celebration, we also had a reserved table at the viewing deck, and everything was excellent. Whenever I travel to Dubai, this hotel will definitely be my first choice. Thank you to Booking and Palace Downtown for creating such a wonderful and unforgettable experience for us. I stayed at Palace Downtown Dubai for the New Year’s celebrations, and everything was absolutely perfect. From the hotel’s atmosphere to the staff, it truly felt like being at home. Rania was incredibly helpful — a very kind lady and extremely professional, with outstanding communication and public relations skills. Mr. Zack and Ms. Oumnia also guided us very well throughout our stay. In the hotel transportation department, Mr. Davoud was an excellent guide for guests, and the hotel’s vehicles were outstanding as well. One of the best and most remarkable staff members of the hotel was Mr. Jas. From arranging cars and organizing our daily plans, to managing our shopping, coordinating the receipt of items sent from stores, delivering everything to our room, and handling anything you can possibly imagine — Mr. Jas was exceptionally smart, kind, and highly professional. We had a Lake View room facing Souk Al Bahar, and the nights were very lively and enjoyable. We truly loved it. For the New Year’s Eve celebration, we also had a reserved table at the viewing deck, and everything was excellent. Whenever I travel to Dubai, this hotel will definitely be my first choice. Thank you to Booking and Palace Downtown for creating such a wonderful and unforgettable experience for us.
-
I like location The reception man was very frendly and helpful I really was upset with staff in breakfast, or they have deficiency of numbers or they just careless
-
I had a wonderful stay at the hotel, and I would like to especially thank Younes and Ahmed for their outstanding service and kindness.
-
Location was great Different from other hotels. Many hotels are tower . Nothing
-
The loud music coming from the restaurants around until 1am.
