Best Western Plus Rio Grande Inn
About Best Western Plus Rio Grande Inn
Located in the heart of downtown Durango, Best Western Plus Rio Grande Inn offers an indoor heated pool. Every room provides free WiFi and a TV with cable and streaming channels. A microwave, a refrigerator and a tea and coffee maker are also included in the guest rooms. Rooms with a sofa bed are available. The hotel also serves a continental breakfast. Guests can work out in the fitness center or relax in the hot tub at Best Western Plus Rio Grande Inn. Durango and Silverton Narrow Gauge Railroad & Museum, and Outlaw Rivers & Jeep Tours are a 4-minute walk from the hotel. Fort Lewis College and Chapman Hill Municipal Ski Area are within 1.9 mi.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
Reviews
-
Clean, friendly staff, and perfect location!
-
y wa
-
Everything was satisfactory, thanks
-
The staff were absolutely amazing, room was ok but felt it to be a little dark
-
This place is very close to the center of the city. The parking was not plentiful so had to park some distance from the room. The pool and hot tub were great. The linens we on the thin side and the bathroom is supper small. There were spiders and bugs in the room. The drain in the bathtub would not drain and the toilet plugged up real easy.
-
Nice Hotel and staff. Great...
-
The staff does the best they can, which is clear. However, the toilet and air conditioner in the room were obviously beyond repair as neither functioned properly even after being attended to. Given what is charged each night, whether or not it’s worth it is truly a question. To whomever is selecting this location, do not accept a room without first inspecting the toilet and A/C operation. To the Owners, you’re making enough to get new mechanical equipment so do so. I wouldn’t recommend staying there until you do because you cannot sleep and you cannot flush the toilet.
-
Good location in downtown Durango. Did not live up to the previous reviews. Beds very comfortable & clean property, but dark and deary.
-
Staff was very rude when it came to helping in the area where they served food. Happy hour drinks were mad by a rude lady that wouldn’t help with just a regular drinks. Breakfast food was out by 8am and they said they were not cooking anymore when family’s went in they had to leave because no food was there. Ac also do not work in rooms it’s like a fan blows semi hot air. And the microwave did not work.
-
Clean hotel and staff very friendly!
-
Exceptional
-
Rooms were clean and comfortable great location and the price was reasonable. Kristi and her staff were wonderful. I would definitely recommend you stay here. Nothing
-
The rooms were really nice. Pool was clean. Views were amazing.
-
No actual breakfast like they claim. We came in for the continental breakfast and there was a single tea bag. Two people sitting in the lounge eating a raw bagel and one banana. Rooms and halls were disgusting, smelled so bad we had to buy air fresheners and air purifiers. - you get what you pay for.
-
Superb
-
It was very clean it was comfortable beds were very comfortable breakfast was good drinks were good no complaints
-
I told the staff when we got there that I had a truck and trailer They said I could park in the back Later they called and said I couldn’t park there to park on the street but there was no space on street so we had to sleep in our truck at the park It was not good because my husband uses oxygen I hope that you will reimburse us for this room
-
We stayed in a 2 queen bedroom in June 2026. The room was very old fashioned looking with old furniture. The mattresses were like cement. The room had bugs crawling around in the bathroom area and in the tub. We spent a lot of time killing bugs. The microwave was hiding inside a cupboard on a shelf about one inch above the ground. Really hard to use it when it's basically sitting on the floor. The refrigerator was also on the same level, and it was permanently set at a higher than normal temp ( I suppose to save money) and could not be lowered. The fridge was too warm to be effective so we could not use it. The room also had a large raised divider on the floor between the bedroom flooring and the bathroom flooring. You had to carefully step over it to avoid tripping. One night in the dark I did trip over it going to use the bathroom facilities and was only kept from falling by crashing into the desk chair. I was left with a large horrible bruise on the top of my hand, but it could have been much worse. Speaking of worse, the "free" breakfast is horrible. The only redeeming thing they had were muffins from WalMart. If you eat there, do not try the "scrambled eggs". You will be sorry. Everyone loves a free meal though and people were literally getting upset and pushing others in their haste to get to the yogurt machine. Lastly, the pool water was extremely cloudy and nasty looking.
-
No
-
Very good
