MainStay Suites Durango

Nice place to stay on a family trip. Our room was clean and spacious. We had a nice kitchenette, including a full-size refrigerator and dishwasher. Staff was helpful and friendly. We would definitely stay again!

Air conditioner was so loud couldn’t sleep

Exceptional

Room was clean and comfortable. We had an early flight so no breakfast for us that am. I would return.

This property was only a 5 minute drive from the downtown area. It was off of the main highway far enough that we were not bothered by traffic noise. The staff was friendly. We liked the spacious room. It was clean. The breakfast was good, with various food options, The coffee was a bit weak. If coffee is important to you, you can get to a coffee house in a two-minute walk down the street. Overall, we were pleased with our stay.

The little pillows.

Great!!! The little pillows.

Wonderful stay. Very clean and quiet.

The room was very comfortable and quiet, and had the facilities and amenities we needed and wanted. The location is fine. We also enjoyed using the very nice indoor spa. The breakfast had only instant oatmeal, breads, and apples for us as vegans. It would be lovely to have potatoes and freshly cooked oatmeal as hot foods for breakfast.

Cleanliness price Not that I didn’t like it but Mainstays snd Sleep Inn are basically the same hotel right next to each other(looks like they share the same building) o watch the pricing when booking

Convenient quiet location They need more than one elevator for the hotel for all of the guests and housekeeping

Very good

They need more than one elevator for the hotel for all of the guests and housekeeping

Water Pressure for the shower was very low..

The room was great and had a lot of amenities. Water Pressure for the shower was very low..

Fantastic hotel…but the day we were there the elevator was broken. Not a big deal for us as we were able to carry our luggage up several flights of stairs…but probably a big issue for older folks who maybe can’t do stairs or struggle physically.

Had a kitchen . They lied and charged my card a SMOKING fee for 250 dollars when we NEVER smoked nor vaped inside the hotel. We checked out in the morning and he calls back hours later , stating smoke was in the air ! Tried talking to the front desk and this guy lost his marbles and was talking out of character. I told him it smelled because we had went to a dispensary but he literally made up a story saying our room was like a cypress hill concert lol but we literally never smoked inside the room or vape ! Restrooms have sliding doors that don’t close ! Breakfast was horrible, watered powdered eggs , fake bacon . Staff was horrible and ruined the whole experience, I was able to put up with crappy breakfast and the door but the staff just made this experience the worst.

Kitchen Staff has horrible attitude They lied and charged my card a SMOKING fee for 250 dollars when we NEVER smoked nor vaped inside the hotel. We checked out in the morning and he calls back hours later , stating smoke was in the air ! Tried talking to the front desk and this guy lost his marbles and was talking out of character. I told him it smelled because we had went to a dispensary but he literally made up a story saying our room was like a cypress hill concert lol but we literally never smoked inside the room or vape ! But the way the staff was ganging up on me was insane , completely weird and rude lmao . Ive never had an issue over “weed smell” but these people started yelling and screaming! Keep in mind I stayed an entire week and this happened after I checked out . He was making comments like “yall been smoking here all week and it smells like an ashtray “ NEVER EVER did we smoke inside room and no we don’t smoke Tobacco either . Restrooms have sliding doors that don’t close ! Breakfast was horrible, watered powdered eggs , fake bacon . Staff was horrible and ruined the whole experience, I was able to put up with crappy breakfast and the door but the staff just made this experience the worst. Avoid this place .

Superb

see above