Millennium Hotel Durham

Y

the supposed complementary breakfast was terrible, dont let the hotel fool you with $11.99 per person for a "so called" buffet, it is just a one fruit chunks, bread, coffee, a sausage and a terrible scramble egg, they serve the same menu every day, if you ask for a juice you have to pay $4 more, no muffins, no sweets, no biscuits, etc, much better than this so called buffet, it is served for free at many other hotels.

Complimentary parking, reasonable room size depending the price, convenient spot around Duke University.

Decent hotel. Nice size rooms. Pleasant staff. Very old and outdated though

This is a very nice hotel for the price, and I extended my stay.

Exceptional

The property is conveniently located to Duke University and North Carolina Central University. It is safe and close proximity to restaurants

Rooms are run down, we had a sliding bathroom door that did not work so there was no privacy. Pool was out order and cleaning staff came late only to change the beds. The bathroom was not cleaned and we found a dead roach.

We ran out of toilet paper! Only 1/2 roll in the room. We asked for the shuttle to be there at 7am to take us to Duke University Hospital. Driver was late! Due to this we were late for my wife’s check in and her procedure was moved until later in the day!!😡😡 When I asked at the front desk about the shuttle not being there the staff was rude and said he’s on his way. When I told them we had to get to the hospital, they gave me attitude!!

Nice job and good everything clean

The person who checked us in was very professional, caring and was dressed well. Our room was very clean, and the location to every where we needed it to go was excellent.

The rooms had more space then normal. Old hotel.. didnt feel clean. My car was broken in to.i was charged twice cause they said 3rd party didnt pay them but they did

Breakfast

Let me just say never again.. Room they ate me up so bad

My stay started with a room that

The hotel had no record of my booking- I had to purchase a room directly from them upon arrival.

Very pleasant stay! The night staff was helpful and friendly!

Poor

My room was on 4th floor at back of building. No map on site so no idea of this at booking. Traveling alone, it gave me pause for personal safety, esp.with the back lot activities...loitering locals? Pool was small. Gym even smaller. N9 resterraunt open nor lounge during week per front staff. This on-site amenities were key to my booking. Oh well. Room...one coffee cup one tp roll one blanket one pillow shy for king bed. Carpet in hall looked nice but musty closer to back elevator with visible bleach stains and water damage. One patron was at front counter during my check out and had issue with breakfast staff commenting on he and child being okay to eat when they had been paying and staying all week. No Mgr in til 0900 too. Is front staff authorized to handle issues until then, as most guest issues present before this hour.

The lights in the elevator did not work. I had to use my light on my phone.