The Cumberland Hotel

The hotel is nice enough,. It provides good beds, coffee, tea and biscuits are available in the room. The location is excellent and the staff are professionals. The tall young man working at the bar was particularly friendly and put us at ease. If you like English breakfast or you would like to have this experience, the hotel offers a very good one. My bedroom for 3 people was quite large and confortable. The hotel is not barrier free, the tiny bathroom has the shower in the bathtub and the elevators are small. It might be a problem for a person with certain desabilities. It is very dated, and one of the wardrobes smelled dusty. The cleaning could also have been better and more consistent, although it was not that bad. Little changes and improvements could make a big difference. For instance, there is no place to hang the hand towel in the bathroom. It could be easily sorted out installing a wall hook at the door. The same for the "Do Not Disturb" sign, which had no place to be hanged at the door. The shower curtain yellowed over time and it wouldn`t cost much to replace it.

The location was excellent, as just across from the sea. The buffet breakfast was very enjoyable, & the food was of a good quality , & a gd selection was available. We were given a side sea room, which was a pleasant surprise, as wasn't expected, meaning we could enjoy the fireworks from the window. We felt something at the window, as well as the Curtains, would have been useful, to help with privacy, as there were accommodations, & a Hotel opposite.

Exceptional

Excellent staff, beautiful food, exceptional location Bathroom in room 409 a Health And safety issue. You had to climb over the toilet to go or out of The shower

Nice room Not enough different fruit

Perfect position, lovely staff, comfortable room Very creaky floors but old building so expected

Exceptional

Great location and staff very friendly. Breakfast was sound and the bar food great. The visit was marred by the room. All very difficult in these high temperatures but it was particularly bad on the 4th floor with small windows and no fan provided. The king size bed was fine but there was no bedside table/stand which should be standard in such a room. The shower over the bath was poorly located and had a pathetic plastic shower head which was set at such a low height. Could do better as the room was not vfm.

Superb

Good size room Heat in room. Fan supplied was full of dust and blew everywhere when switched on

Exceptional

Very close to the beach

Great location clean and staff were so friendly Lovely room with amazing views of the bandstand, beach and pier

Location was perfect and all the staff we encountered were very helpful No wheelchair/pushchair access. Having two small kids and a double buggy it wasn’t ideal having to get up/down steps at the entrance but the staff did always offer to help

Staff were very helpful. No bedside lights so you had to have the main bedroom light on. Emptying bins at 6.15 in the morning of bottles.

Perfect location for the bandstand. Room size was slightly more generous than most. Old and rather tired interiors. Bed and pillows rather too firm.

Spotlessly clean, recently redecorated, everything in the room worked, food good, staff delightful and the bar was open 24 hrs. Nothing really, location is opposite the famous Bandstand so it’s pretty central for local attractions.

Exceptional

We had a nice room . Very clean and thing I would say was bathroom a bit small . The shower worked ok considering it was one over the bath but all clean . Bathroom a bit bigger

The staff and the good