Hilton Garden Inn Minneapolis/Eden Prairie

Front desk staff were very friendly, updated room with very comfortable beds! Spa was down however the pool was enjoyable and good temperature.

Property was under construction, but what was done was nice. There was a lacrosse team that was staying there and the children were very rowdy during the stay and at the pool maybe some stricter rules on parents watch in their children.

I PAID FOR MY ROOM BUT DID NOT EXPECT TO PAY AN ADDITIONAL $50 OF WHICH I DIDN'T HAVE, SO I WASTED AND THREW AWAY $--- ON THIS PIECE OF CRAP HOTEL!!!!!

Staff was courteous. Room was very comfortable. Wait to check in was a bit long, but we checked in at busy time.

Good place

The room was pretty clean and it was quiet there for a Saturday night. There was confusion if we had a free breakfast or not so we didn't bother.

Disappointed

We had a horrible stay. The pool was being renovated and the hotel did not disclose this information prior to us booking the room. There were ICE protestors right outside our room both nights we stayed and woke us up at midnight. Also, the treadmill and peloton bike were not working. We are extremely disappointed and we will not be staying here again.

Good location Hot tub and pool not working , ice machine on second floor not working

The room was clean and have all the necessary supplies, it was quiet and pleasant. - About the amenities the fitness room had a strong smell of Clorox that was very uncomfortable. Truly make you sick. - it came to our attention that the hot water used for hot drinks comes from the faucet, they don boil the water, it is terrible and completely unhealthy. I hope they change this

Room smelt badly like cigarette

Great service. Bed was comfortable. Food was pretty good as well

Staff is super friendly. The beds were comfy. We stayed on the third floor and it was pretty quiet. Breakfast is good but I recommend buying the breakfast with Expedia. You will save $4 per a person.

Staff was helpful. However, someone programmed the alarm clock to go off at 4 AM & we couldn't seem to turn it off. When we returned the clock to the desk & told them we didn't want an alarm clock in the room, a maintenance person tried to put one back & it took some convincing to get him to leave with the clock. Also, the HVAC system took a long time to adjust the temperature. Also, no housekeeping on Thanksgiving & we had to pick up new towels at the desk. Several of the gym machines were non-functional & the printer in the business center also didn't work (although the staff helped with a work around). Just seemed a bit much for a hotel charging extra for breakfast.

In need of upgrade and repair. Temperature poorly regulated. Fitness center with several non-working machines. Alarm clock woke us up several times at 4 AM. HOWEVER, STAFF WAS PLEASANT & HELPFUL

Room was spotless, shampoo container was near empty and wouldn’t pump but I let front desk know, staff was courteous and helpful .. I’d stay again if need too!

The personal touch from the office staff texting and asking if there was anything they could help with. When I needed printer assistance, they made it happen even though their system was down. The food in the restaurant was superb!

We appreciated the friendliness of the staff. Property was clean, although our room could have been cleaned a little more thoroughly.

Quick check in and property very clean and good around here.

Staff was amazing but breakfast was not worth it.