Villa Tolomei Hotel & Resort

The air conditioning was constantly broken, making it impossible to sleep comfortably. The hotel is dilapidated and doesn't even have 3 stars. On a 15-day trip staying in 4 and 5-star hotels, this was the only one that disappointed. It was one of the most expensive and...

Incredible location and view. Quality amenities and service. Very quite. Quality high-end restaurant. Room and property was beautiful. 20 min taxi ride to downtown. Our room had no A/C and we had mosquitoes.

Just the stuff Everything, and in my opinion, I think 2 stars is the maximum this hotel deserves. In addition, the property feels more like a farm. I would also like to confirm that when we first entered the selected villa, the smell was extremely bad, and we had to request a change to a better place. However, there were lizards everywhere, and the swimming pool was very dirty. According to the staff, the pool only operates seasonally, which was not clearly explained in advance. Furthermore, the property is very old and has not been renovated. The flooring, furnishings, and furniture are outdated and worn out. The spa was closed, and there was no staff available there. The breakfast was below average, and overall, I believe that 2 stars is the absolute maximum rating this hotel deserves.

Location is perfect besides the fact that it is far from the city center. There is no shuttle bus offered by the hotel to go to the city center, you need a cab which costs around 20€ each way. Despite the high price, they gave us a room that was adapted for disabled people (good thing it exists) but it was not functional for us, espthe bathroom where we couldn't not perform our personal needs. Besides that we asked some french fries for our child which was 10€ and they added 25€ as a change for room service and this was scandalous for us.

Villa Tolomei was a happy surprise for all of us when we arrived. The apartment was very spacious, clean and comfortable. It really deserves 10. The staff are great especially Dina who took great care of us when we were enjoying the great breakfast they offer. A tiny advice,,to reach the location don't follow the GPS, follow the instructions they send you. We will definitely choose no where else in our next visit to Florence. No internet connection in the rooms in our apartment. But it is good to disconnect sometimes

Staff were so friendly and attentive. Daniel was so helpful and welcoming. As were the reception staff. So helpful getting recommendations. Food was beautiful and everything was so clean Bed could have been more comfortable. Just a bit hollow in the middle.

Location is great, room is nice, clean and comfortable Staff are very friendly I think the room needs a carpet!

Our stay at Villa Tolomei for my nephew’s wedding was extraordinary from start to finish. Everything—from the accommodations to the wedding venue—was impeccably handled with an attention to detail that made the entire experience seamless and unforgettable. What touched us most was the care shown to my 87-year-old mother. My sister and her family arrived earlier in the week, and throughout their stay the staff watched over her with the kindness and attentiveness of family. That level of genuine hospitality is rare, and it meant the world to us. The wedding itself was nothing short of magical. The cocktail hour, dinner, and reception were beautifully curated, with a setting that captured the timeless charm of Florence and the Tuscan countryside. There was truly nothing to dislike—only gratitude for such a perfect experience.

Location, pool The welcome

The location/ swimming pool and friendly staff A very nice breakfast ! Cleanness of the room. And not enough effort to keep mosquitoes out of the room. Dust on the seeling Bathroom was very clean however but also could need an update. For this pricelevel you exspect more comfort

Gorgeous location. Clean. Excellent breakfast. Ac wasn’t working properly. You have to drive through very narrow streets to get to hotel. No elevator.

This hotel is an absolute gem right outside of Florence. It's had to believe a 12 minute cab ride can take you so far into a different world. It has the genuine feel of a Tuscan Villa, but is still only a manageable (downhill) walk from the sites (and crowds) of Firenze. The hotel is surrounded by olive groves and vineyards, but with views of Florence from the restaurant and pool. There was peace, quiet and beauty, but with convenient proximity. The rooms were immaculately clean. The staff was beyond helpful, especially Daniel, who made sure our rooms were stocked with waters as we needed them. For your notes, our family split between one of the apartments and one of the regular rooms. I can't say enough good things about the apartment. They made up the two bedrooms as one king and one double, with a very comfortable and well-apportioned kitchen and living area. The standard room was huge for a European room, with views and actual air conditioning The staff called cabs for us as we needed to go into town, and the cabs showed up within 5 minutes. One tip: If you're coming from Florence, walk across one of the bridges to the south side of the river before calling or haling a cab. It will save you 10 minutes and 10 Euros. In summary, If you're looking for a place to stay in Florence but want peace, quiet, and a taste of the Tuscan countryside, this is your place. It was certainly ours. Unfortunately, the pool was closed during our stay, so we weren't able to swim after a hot day in Florence. It should be up and running by mid to late June 2025. The breakfast wasn't the best we had on our trip, but was included and still very fresh and generous.

Location (outside of the city but I’m walking distance of some restaurants/bars. And the property itself was beautiful!! The pool was so nice to have!! Lunch options and price for food/drink. We opted to walk off the property and had amazing food and drinks for 1/4 of the price

View (only from public terrace) Free and easy parking A lot that I couldn’t list - pricy restaurant - unfortunately you cannot go to other places - you need to drive or take a taxi down town through the mountain roads. - a lot of bees and mosquitoes every time we get into the room. See photos - we were unable to sleep well even though we made sure windows closed - very super old - filthy air condition that smells bad and also super noisy. - improper and cheap wall opening covers - looks like unfinished job. - pricy restaurant with very limited menu items - events hall attached to the restaurant with a lot noisy events. When this happens waitresses get busy and you can’t to talk with others because of the noise from the event next door. - very basic breakfast buffet - the items take ages to refill.

The staff and the cleanliness.

Very beautiful location. High quality!

I loved our rooms and the breakfast. The location was perfect and it was so beautiful the views. They were fixing the gym to create a spa so I was sad that we didn’t get a chance utilize their gym.

The A/C was too hot

Exceptional