Quality Inn & Suites Florence Civic Center

The front desk staff was kind and knew what she was doing! The housekeeper stopped and asked if we needed anything else after tidying up while we were gone! Room and bathroom very clean, beds for us were very comfy and clean smelled clean also! Pool was a joy also clean! Very close to shopping and restaurants ! Would recommend and we would use this hotel again!

This is my 3rd year in a row stay at this establishment and the staff and everything is wonderful I’m looking forward to staying there in 2027 thank Quality Inn Florence .

I stayed a week prior, I noticed a towel on the ground by the pool, it was still there a week later. The waste can for the pet walking area had not been emptied, the odor was awful!

Staff seemed a bid uncaring Coffee machine didn’t pump properly and I’ve never seen a long line waiting to get coffee before. Staff was notified but didn’t seem to try and correct the problem.

We would stay again. The breakfast menu could include hot eggs. The coffee machine was a huge problem. They need a new pump carafe.

This was the second time staying at this hotel (Quality Inn) on our way back from Florida to Delaware. The hotel is clean and there are a lot of food choices in the area.

Location and first floor rooms with parking outside your door.

This property surprised me because I was not expecting much. But honestly one of the most well maintained and clean property I had every stay with. The room super clean, the bedding felt super fresh and clean. Really a great value for the money. Well located.

Had big big in bed and they wouldn't give me the money back after I checked out

Traveled as a couple from out of state~everything was just peaceful will return most definitely

When staying here, I paid just under $80 and I believe the confort and ameneties reflected this price. I would stay here again if needed but would not go out of my way.

The room was very nice considering a pet was expected.

Everything was nice but as with many hotels the walls are very thin and the noise carries, hard to get any sleep on a weekend hearing doors opening and closing throughout the night. But the place was clean and a very friendly staff !!

Great place to stop if you’re traveling to Florida. This area will now become my go to place on any future trips.

Spoke with three staff, all were very kind and helpful.

Room was super clean and large. The pool was a relaxing evening. The breakfast staff were excellent.

Was clean and nice and very friendly staff and easy for my dogs It was great all around

Superb

Excellent

Excellent customer service