Candlewood Suites Fredericksburg by IHG

Only problem I had was the room smelled very moldy.

Bugs

The location was perfectly fine right off the highway next to a gas station that we needed and it was close to our event. There was no clear sign to show where the front of the business was. We drove around the entire building to find the entrance. The room I booked a double room was giving away to someone else. We were forced to get a roll away caught. My other friend book herself a separate room that night. The rooms weren't clean the carpet was dirty. Front desk could not explain to us why. They said there was no staff. Try to reason manager on the phone she was not helpful.

Exceptional

Nothing They canceled my reservation bc they overbooked and dis not bother to help me find other accommodations

I booked through booking.com and they haven’t sent me a refund. And no one will get back with me. You guys called and said there was no availability after I already paid for it.

The entire floor I was on reeked of cigarette smoke, my room included.

There was nothing to like hotel called me and canceled at last minute There was nothing to like hotel called me and canceled at last minute

Passable

Stay cancelled at 3pm day of by staff due to overbooking

Bathroom sink still had toothpaste in it when i checked in at 4pm.

We reserved a non-smoking king room by the time we got there they had given our reservation away and didn't have any rooms for us. They didn't really apologize they just told us the facts. I don't recommend this hotel

Dirty, dated, broken or missing items. Really old mattress, mold in bathroom, stained sheets and towels, dirty carpet and furniture. Way overpriced for what you get. Was in town for a doctor's appointment, will need to come back to area for a week next month and will be looking elsewhere for a place to stay.

Bad

Bad

Smelled horrible

This hotel is so awful, I wouldn't recomend staying here to anyone. It is very run down and poorly maintained. The walls and carpets are very dirty. The first floor smells like stale garlic and old cooking oil, and the fourth floor had the very distinctive smell of a rats nest. The smells were so bad that it stayed on my clothes after I left. I'm very disappointed in this stay. I paid $158 for the quality of a $50/night crack hotel.

20 plus roaches in the room

Nothing 20 plus roaches in the room

Bad