Ramada by Wyndham Fresno Northwest

Exceptional

2 night stay was reasonable. But not for the location Old man at night is rude and unhelpful. Place is dirty. Elevator inspection was exp. No soaps in shower dispenser. Beds uncomfortable. No parking

good breakfast, room ok clean n/a

Beds,good elevator,good luggage cart, continental breakfast selection. Ice machine not working on my floor,3rd floor.

Exceptional

Staffs friendly, room clean, breakfast good as expected. Surround neighbor looks a little sketchy to me.

Was given time to update my information in location. Front row parking for me. Accommodated downstairs. Very friendly staff on all my questions and needs.

It was good. The room was ok.

I was like 50 ft from my room ! Parking was a little bit full

Bad

The property was clean and the staff was great. The location was terrible. It was next to a railroad and the trains were nonstop. Also a car wash opened at 8am and closed at 10pm. I wish that I could give it a better review but you can't change the location of the inn.

Pleasant

Cleanliness of room, not the best but ok for the price. Staff very helpful when needed. Air conditioning great I have to say. Breakfast not so great, I was talking to a couple of guests while having coffee and we were all expecting eggs, ham, or sausage but as other amenities like coffee, cereal / milk, creamer, sweet bread, toast spreads etc. was plenty. Thanks for the service.

Clean room with well maintained

The property is run down and the entrance doors to the rooms need renovation. The furniture was dirty and rundown. The chair in my room had a big stain as big as a baby diaper. The floors was dirty. Carpet was so dirty. You could see the stains in the dirt. When I turn my covers back on my bed, there was a stain. I did take pictures so I will be attaching those pictures. It was not well kept at all. As soon as you walked in the room, there was a smell, and you could see that it was a smell of dirt in the carpets in the furniture was not dusted.

Staff was nice/professional except the overnight staff. He took offense to us complaining about the dirty floor. We wanted extra towels to step on and didn't want to give us any; however, he did give us bath floor mats to walk on through the unit.

It was easy to find the hotel was very clean and the help at the counter was great

Passable

Exceptional

This was about 15-20 minutes from the airport. Unfortunately, I literally could not sleep at all because the room above me was so outrageously loud all night long. Front desk didn’t seem too concerned, and said he didn’t hear them and was there by himself. I have no idea how they could be so loud and for so long. It was completely ridiculous