Comfort Inn & Suites Galveston Central Island near Pier

Upgraded to a room, but the jacuzzi had black mildew around the drain and our tv screen was broken.

Decent room for an older property ! It was quiet and beds were comfortable! Walking distance to many good restaurants! Kinda of pricy but typical for summertime!

We were told that our room was sold when we got there, no communication prior. Large cardboard boxes in lobby Front desk clerk (lady) was abrasive and dismissive and unhelpful We were happy to go elsewhere.

We loved our stay and whenever we travel will only stay there

The bathroom had a hole the size of a fist that was plugged with tissue. The shower had mold dripping down the wall. The toilet was filthy. We had to ask for towels. The carpet had a huge stain right when you walked in. There was so much that could have been easily fixed or cleaned. It was not a pleasant stay at all.

Location location location.

Lo que me gusta de este hotel es que puedes ir caminando a la playa el desayuno es muy básico pero es bueno

Upon check in the lady at the front desk was very nice and was happy to upgrade our room to a king size bed vs two queens. We proceeded to our room and we walk in and started to unloaded our stuff. The wife noticed the bathroom floor felt wet and sticky to the bare feet, so did the carpet. No rails in the tub area and the tub was very slippery. No hand towels and nowhere to hang hand towels the shower curtain hanged so low and I thought how would it be able to dry. The towels were stained and dingy, and the restroom and the room could use a fresh coat of paint. The carpet could be steamed cleaned behind the headboard of the bed hasn't been vacuumed behind it in some time. The windows and screens had a thick film on them. We went down stairs to check out the pool and were hit with a funk soon as we went through the doors. The trash can was overflowing with trash and the entire area needs a good power washing. The messed up thing is the trash was there the next day. Now let me tell about the breakfast area we didn't think the set up was all that great but we made the best out it. The second day was much better than the first. The attendant was really nice and was very attentive. Maybe some variety of fruits and yogurt's and clean the cereal dispenser. The waffles are the best thing on the buffet maybe adding some toppings, powdered sugar, chocolate chips, peanut butter chips would really make them stand out.

Management is unreasonable. This hotel is very unreasonable. I would not recommend them to anyone. You guys need to update your policies

The staff over was very nice and willing to help, but the parking area needs to be bigger but overall it was a decent place and I think we will possibly be back to stay again.

The staff was amazing. The room was lacking and dirty. The sheets were stained. The phone in the room did not work.

Nice staff and very well located

Clean, Friendly staff, You get what you pay for. Economical, not a lot of frills, but excellent location. I'll be back.

This is a very nice hotel if your running on a budget ,not five stars but very nice.

Nunca había estado en un lugar tan deprimente. El cuarto estaba lleno de hongo. No había papel higiénico, toallas ni jabón.

Rooms with mold, humidity bad smell.

The bedding was clean and the fridge and tv ok. Swim pool was crowded, so I did not go. The coffee maker needed cleaning and probably hadn't been for a year. My guess. The breakfast was excellent and a full breakfast at that. Negative is that coffee is not 24/7 like other hotels. Only during breakfast time is it available. Staff was good and helped me when I needed it. All together, maintenance and cleaning are "lack of it". Never once saw a cleaner that serves rooms. I would not recommend this hotel. Give it a D+.

Great experience from start to finish!

This hotel was run down, there was mold in our room on the wall and ceiling. The staff was somewhat friendly at check in but gave us the wrong information for the shuttle and were rude when we tried to get it cleared up. The door to the balcony did not lock and was very hard to get open (swelled). The breakfast was terrible and ice machines did not work.

The breakfast was not good at all, very basic.