Home2 Suites By Hilton Galveston

Location Staff could have been friendlier and better customer service

El hotel es bueno, tiene buena ubicación y cumple con lo necesario la cocinara es muy completa, solo la tina estaba tapada y había cabellos que no habían limpiado

Everything Everything was great

Exceptional

Balcony room The hallway was hot

The room was clean and the kitchen was stocked with coffee. The breakfast buffet was very nice. Staff was friendly.

Polite , professional staff! Excellent breakfast selection! Kitchen had everything that was needed!

Breakfast choices. Food hot. Coffee good. Front door was stuck did not work when we arrived The fire alarm woke up my family of young children at 130 am

Good breakfast

We had the 2 queen bed suite with the sofa and kitchen and balcony. It was excellent. Clean and roomy. Great view of the ocean

I loved the location The beds definitely need to be upgraded. They weren’t comfortable

Breakfast was great. I wish both sides had the same options though The beds weren't very comfortable

The room was clean and

Location was perfect Booking.com had the hotel having bedrooms. But all is well not the hotels fault.

The free breakfast was good with a large variety of options. The location is very close to the beach. Attractions such as Rain Forest Cafe and Moody Gardens are a short grove away. You can easily reach the front desk, the first night you arrive they send you a text and inform you to text that number and for the most part they were timely and responsive. The pool has a splash pad area for small kids and is heated. Because the location is on a busy street if you are looking for quiet. The walls were thin. One night we were awakened by a couple next door having a really good time if you know what I mean. The person above us sounded like they were having a fashion show every night. There is no central air. Our room had a rusty wall unit that I slept right next to and it was very uncomfortable. I asked housekeeping the day of checkin could we have housekeeping services the next day. I even informed them when we left. When we came back the room had not been addressed. I messaged them on the message line where they had been very responsive prior to inform them we found a baby roach in the bathroom. They did not respond, by that time I was just ready to go home.

The staff was effectively active in getting the job done . The rooms were decorated very nice. The breakfast was good . Very balanced meal .

Very pet friendly close to beach and dining

Location to beach. Nothing

Front staff was terrible maybe not all but the girl who greeted me was the worst she even wanted turned me away at 3 understanding because checking is at 4 but went back at 4 and she tried to make me come back later because supposedly my room wasn’t ready and not only that she had welcomed so many other guest after she turned me away the first time i truly believe it was because i booked through a third party either way I will never stay they it was my solo day trip away from kids work life and it was just not what I expected. That is all I have to say about that.

The location was great and the room was spacious and well equipped and plenty of storage. The breakfast was very good. The bathroom was tight and if sleeping 6 could have been interesting!