Courtyard by Marriott Glenwood Springs

Location

Great place to stay, good food and great bar!

Stayed three nights. Had room 136 nice room but to close to the entrance, eating area, and convention area. Noisy at night and in the morning, supposed to be a mountain view but had to keep the shades down in order to not have everyone in the parking lot looking inside. They only clean the rooms and change the towels every other day. They also charge to leave your car in their parking lot. Outside, not in a garage. For over 1K for 3 nights I would expect more. I cannot recommend or be using again.

I have stayed at Marriot Hotels numerous times in the past, that was many years ago so my critique is based on those stays verse this last stay. Upon check in we weren’t informed that room cleaning only happens if 3 nights or longer. My assumption is the policy has been going on for so long that it didn’t dawn on the clerk to say any thing. Also this is the 1st time that a hotel did not offer free coffee, they did serve Starbucks but for a marked up cost. The outlets in room need replacing, I had a hard time finding an outlet for my chargers that would hold my charger in place, they kept falling out. Pay parking for guests is new to me, wow! But I guess like airlines charging for bags, this is the new way for hotels to make money. The sleeper sofa was very uncomfortable, and why can’t hotels offer hand held shower heads? Staff was very friendly, hotel was clean. Just seems like the hotel industry is now cutting back staff and amenities and it’s about the bottom line. If I’m asked about this hotel I’ll say it’s OKAY. I think a few adjustments could improve a travelers experience. I did read previous reviews and most gave the hotel a 5 star review, my guess is over time its become acceptable to have less. The Marriot is not a budget hotel chain, so I expected more. Now that I’m retired I planned on traveling more, I want to enjoy my experience, I will have to be more vigilant in the future when booking rooms. Good hotel, not great.

Mattresses, lack of complimentary coffee, no food/beverage available until 6:30 am

I did not like that we had to pay to park there.

For the cost Marriott should provide a breakfast and coffee at least continental breakfast at no additional charge.

Dated. Staff was rude. For what they charge a night versus what you get is a joke. Stay elsewhere.

There’s a little bar, breakfast was crowded and a bit messy, rooms are average.

Beautiful location, very helpful staff

The fact that parking was an additional fee.

Great staff! Staff is super helpful. Hotel is newer and very clean.

The facility was very clean and the staff was super kind and personable in a professional way.

The facility is very inviting and calm. It has everything one needs to maintain contact. However, for an away from downtown location, we were surprised there was $15 fee per vehicle park at their parking lot which has no security nor gated area neither.

Good location Room never cleaned in the 3 days we were there. Fridge didn’t work

Beautiful mountain town to visit.

Nice

The sink didn't drain properly and the shower door leaked. The $15 per day for parking in the lot outside was a hidden charge that wasn't appreciated. The cleaning staff was friendly and helpful.

Friendly staff

Shower barely worked, the room door didn’t close all the way so a lot of light came through from the hallway