SureStay Plus Hotel by Best Western Grand Island

Best breakfast yet. Great egg omelette, biscuits and gravy, pancakes, etc.

Hello, I had an issue with the door locking and the gal at the front desk had the manager resolve the issue very quick. I was impressed by the response time and will definitely be staying at this location again..

We enjoyed our stay. The staff was great. Breakfast was hot and had good protein and fruit options. It seems like they are working on room updates because some things were updated and some things could have used updating. No bugs, dead or alive.

The hotel is an older hotel. Very small bathroom but clean. They offered a good breakfast. Very good Mexican restaurant across the street. Our only major complaint was the smell in our room. It smelled like a dog and was very evident each time you entered the door.

Friendly, helpful host(s). Room was clean. Nothing fancy but most adequate, especially when considering the very reasonable rate and the inclusion of hot breakfast. Would stay there again.

It’s just Ok. It’s safe and quiet and on a busy street with plenty of food options. The room was not as maintained as other best westerns i’ve been too. not bad, just not great.

The front desk staff went above and beyond all expectations to ensure that we were satisfied with our stay. I would definitely go back again. The breakfast was better than most free hotel breakfast experiences.

I liked staff would send a message via paper to your room if a problem existed and they were immediately working on repairing. Also, front desk was very attentive and had a sunny disposition.

Everything was great & comfortable

We had a 2 queen suite that was very spacious and very clean. Breakfast was better than most hotel breakfast. Receptionist was very friendly and helpful. We did not encounter any of the other staff during our stay.

It was simple The beds were kind of "clamy" like a air mattres. The bathroom was hardly big enough to get the door open.

Superb

Nice and quiet stay.

Shower head placement was at my neck/chest level and I'm not that tall.

Great place to stay priced right!

The room was very muggy and the beds were horrible. The sheets were so thin you could feel the mattress underneath. Towels were shredding and stunk.

Beds were very comfortable, a/c works great Bathrooms are small

Good location Staff not real helpful. No elevator.

check in pleasant, helpful breakfast really good and prepared well Tight bath area and small sink/vanity area, but clean

breakfast really good and prepared well Tight bath area and small sink/vanity area, but clean