Extended Stay America Suites Great Falls Missouri River

Great space and cleanliness with kitchenette for the price!

Staff is nice Eric and Nicole Pillows had odd odor. Shower was not clean. Floors not cleaned. They did give me free 2 hour extension. The vending machine took my money the soda did not come so I lost 5 dollars. 3.75 for soda I didn't get and no change vendor had number called it no response very sketchy.

Very good

Room was comfortable. Price was ok. Overall an ok stay for a cheaper option. Bathtub was really dirty, LOTS of hair not cleaned out. Coffee makers need to be requested.

Having a full sized fridge No ice machine 2 empty ice cube trays; the handle to the shower fell off; the phone in the room didnt work; breakfast was a joke; & they didnt accept Costco MC so i used backup Mastercard.

Room was clean and in good working order. Perfect size and closet was very nice. Kitchen area was great for dining in. Utensils, plates and glasses were easily available at the front desk Breakfast or lack there of. Coffee and tea were great! There were a few muffins and breakfast bars. No juice or water.

The hotel is in need of a good cleaning and the stairwell has an awful smell in it.

Kitchen and staff

Water dripped all night in bathroom. There were clothes on the floor when I arrived in the room. Was not cleaned well.

Clean room. Helpful staff

The room was amazing Could be a little bit more options at breakfast

Exceptional

The staff was rude!!!! and yhr room was very dirty ..bathroom was very dirty around tub and faucets

Clean, good value, I like the location No gluten free breakfast options, should be noted it is small continental breakfast

Rooms are clean, staff is very friendly and helpful, and location on the river is beautiful. Location is beautiful but being on the river, the homeless and shady ppl walk the river so the parking lot is fair game for thieves. Just lock your truck and it is fine. No worries. Love this hotel tho.

Exceptional

I was trespassed from the property on July 2nd. My reservation for July 3rd to 5th should have been canceled by the hotel. I was charged for a reservation i did not use, could not use and denied my refund for payment.

The hotel front desk clerk called the police on me for being too loud and the police said I had a warrant and took me to jail. I lost all of my possessions in the hotel room which the hotel did not return.

Very friendly staff. Good laundry facility though the washer or dryer we used was dirty and transferred stuff to a couple of clothes items. I had to clean the lint filter of heavy contamination. The room itself was nice and windows could be opened to let in fresh air. There was an overall odor that we found ok but detracted from the experience. The breakfast offered was a joke, instant oatmeal and cheap muffins.

There was an overall odor that we found ok but detracted from the experience. The breakfast offered was a joke, instant oatmeal and cheap muffins.