Studio 6 Suites Greenville, SC - Haywood Mall

Office was closed, sign on the door stating they were booked.

The second room that I rented for my son and his wife and one year-old child they refuse to stay there rough looking place

The Expedia experience was a nightmare got to the hotel. The hotel said they don’t have no rooms available when I booked and paid for the room two weeks prior one of the rooms Expedia staff was able to get me another room at a different location after two hours finally got a room probably won’t do this no more

$569 per night in a two star hotel? It doesn’t matter how good it was. Desk person was nice and accommodating.

Never again!

This hotel is a health code violation waiting to happen. There were roaches in the room, and when I went to the front desk to demand a refund, they completely refused to help. It is disgusting that they think it's acceptable to charge people to sleep in an infested room. Disreputable management and filthy property. You've been warned!

It was filthy and hadn’t been maintained in some time. No shower curtain, stains on the walls, smelled awful, carpet in halls and common rooms was filthy.

Room smelled like weed and cigarettes. No shower curtain. Mold all over tub. No hot water. Someone’s body piecing was on the bathroom counter. Sheets appeared clean… only compliment. Total dump. Check in desk is behind a security panel. Greatful my car was still there in the am.

I booked through hotels.com, it stated 6 rooms were available. Once I showed up, the entire place looked very shabby and it appears people also live there, not an average hotel. The gate at check in was closed and a letter with a phone number was taped to it. I called the number and I was told they have no available rooms and to call hotels.con for a refund. I called, and it's an automated system. I was unable to speak with a person. When I attempted to cancel, I was told I'd only get half a refund due to a last minute "cancellation", I didn't process the "cancellation", I was frustrated and hung up. I believe this is a scam, as the hotel still gets paid for rooms that they claim aren't available. I'm on a work trip, so I had to book a room elsewhere and spent over $300 unexpectedly. Don't get scammed like I did.

Been consistent for a few months now. Staff is on point. Place is clean. Decent area.

Was a pleasant stay

Absolutely terrible experience. I booked this hotel two weeks before my stay, and even called the day-of to confirm that everything was still in order. I drove 4.5 hours with my sister to see a concert, and we planned to lay over for the night and drive back in the morning. When we got there at about 12:00am they told me that all the rooms were full and despite seeing my reservation on their computer and pulling it up to show me, they told me they rented my room to someone else anyway. When I asked why they didn't call me to tell me my room would not be available, they refused to answer me and told me there was nothing they could do. Completely unprofessional, rude, and entirely unhelpful staff. None of them should be in the hospitality industry at all. They refused to refund me and would not rectify the issue in any manner, and told me that I would have to leave because they were "closing soon". (What?) I had to call Booking in order to sort out the matter. Seeing as this was after a large concert, absolutely nowhere close by had any availability and we ended up driving back and arriving home at 6am, which was absolutely terrible. I will NEVER even CONSIDER in a thousand years attempting to stay with this place again and will never recommend it to anybody else. This should never happen to someone. What if we'd driven further, and *couldn't* go home that night? Absolutely horrific. Do not even think about trying to stay here.

Key card wouldn’t work the side door. Had to call for assistance as desk was left unattended.

Exceptional

Not a bad place for the price.

Nothing, did not stay The property was run down and there were no rooms

We have been here for a couple months now and things stay consistent. Staff is helpful and friendly, maintenance is on point and the rooms are nice.

Clean room, clean hallways, friendly staff, as always. Have had no issues that weren't addressed promptly.

Room's always clean, staff is always friendly. Plenty of room in the kitchen and the rooms are spacious.

Exceptional