Lotusama Hanoi Hotel
About Lotusama Hanoi Hotel
At Lotusama Hanoi Hotel, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit.Arrange your trips to and from the airport using the hotel's convenient transportation services booking. Discover the wonders of Hanoi with ease by utilizing the services provided by taxi, car hire and shuttle. For guests with their own vehicle, parking facilities are provided.Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes.At the hotel, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures.Chilly nights become more delightful than balmy ones, as you snuggle near the hotel's inviting hearth.Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Lotusama Hanoi Hotel.Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room.Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the Lotusama Hanoi Hotel.Due to health concerns, smoking is strictly prohibited within the entire premises of hotel.For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience.A few accommodations at Lotusama Hanoi Hotel also include unique design elements like a balcony or terrace.A few chosen rooms are equipped with television and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to a refrigerator, bottled water, instant coffee, instant tea and mini bar.In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at Lotusama Hanoi Hotel, you can always indulge in a scrumptious meal on-site.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. At Lotusama Hanoi Hotel, experience the ease of having groceries brought straight to your accommodation through their efficient service.At Lotusama Hanoi Hotel, guests can take pleasure in the delightful recreational amenities provided for their entertainment.Conclude your days in complete tranquility by visiting the massage situated precisely at the hotel.
Amenities
- On-site parking
- 24-hour front desk
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- Spa / sauna
- Family friendly
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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We had a very enjoyable stay. The room was notably clean and well-kept, and the amenities were a nice touch. The staff demonstrated excellent communication and thoughtfulness concerning our plans. They were very helpful in recommending local restaurants, attractions, and transportation options. The breakfast buffet was quite good and offered a delicious variety. The location is right in the center of Old Quarter, which is a huge convenience. We'll definitely stay again next time we visit Ha Noi. I wish the room would have a small desk with a chair. It's tough to incorporate working while traveling.
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The facility was clean and the pictures were accurate. Lots of bookings I see are older pictures of facilities where everything is brand new. This one was true to the pictures and everything was clean for me. I forgot to take pictures to add of the facilities. My bad.. I enjoyed the wooden touches that gave it a natural feel but with modern additions to keep air condition inside the building.
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It was in a good location and the size of the room was bigger than I expected it to be. The elevator serves as a bridge between two hallways. The hallways were smaller than I expected.
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Very clean Pricey
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Very small room not enough veg food options
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Very good
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Good
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Superb
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Hotel was beautiful and staff were extremely friendly and helpful during my stay especially Kenny. Also received a room upgrade free of charge. Highly recommend staying here
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Friendly and helpful staff. The location is good and you can walk to places of attraction from there. There is one halal kebab place nearby for our muslim friends. Na
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Personalized service. Great location. Nothing
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Great location, clean authentic Vietnamese hotel Maybe a bit noisy at night time in the hotel.
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The staff were friendly, kind, and so accommodating. We stayed until January 1st and the night before we left, they wrote us a letter sending us their best wishes for the new year with candy and a keychain included. We also appreciated the central location and how cute the hotel is. It’s a bit cramped in the rooms but if you’re only using it to sleep and out all day, it’s perfect.
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Very good
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Exceptional
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Kenny was great Very deceiving photos - uglier and more run down, small bathroom, weak air conditioning, slow wifi,
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friendly staff, nice room not a single spot to sit outside for a cigarette and very busy street
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Lotusama was an exceptional experience - Kenny helped us with our plans, including booking the tours busses and even the train for our forward travel south! Very much used this place as a base and it was perfcet- great breakfast, rooms were comfortable and cosy away from the hustle of Hanoi but within walking distance of the old town. Just 10/10 and a huge thank you to all the staff! Xx
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The staff are incredibly friendly. The location is amazing right in the old quarter and steps away from great restaurants. The bed is very comfortable and the room is spacious. Room is noise cancelling we could not hear anything from outside or in the hallway. Our room had a window that faced another building. We did not mind considering it made the room more noise cancelling.
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it was clean and well lighted. we had a very comfortable 2 nights stay. there was a slight leak on the bathroom floor. we don’t know where it’s coming from
