Hanoi High Five Hostel
About Hanoi High Five Hostel
Hanoi High Five Hostel provides flawless service and all the necessary facilities for visitors.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. The serviced apartment offers taxi, car hire and shuttle amenities for your ease in navigating around Hanoi. The serviced apartment offers reception amenities including concierge service, luggage storage and safety deposit boxes to ensure a comfortable stay for guests.Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by serviced apartment ensures your cherished travel garments stay spotless and accessible. The serviced apartment's daily housekeeping ensures an excellent option for your stay. Smoking is permitted solely in the specified smoking zones allocated by serviced apartment.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure your satisfaction, certain rooms in the serviced apartment come fitted with air conditioning for a more pleasant stay. Several chosen accommodations at Hanoi High Five Hostel have a balcony or terrace incorporated into the room design. Rest assured, quenching your thirst is not a concern with bottled water available in select accommodations. Understanding the significance of bathroom facilities in enhancing visitor contentment, serviced apartment offers a hair dryer and toiletries within a few chosen chambers. Each day, arise to a delightful complimentary morning meal at Hanoi High Five Hostel.Various excellent meal offerings at serviced apartment ensure that enticing and easily accessible options are constantly available. Throughout the day, engage in the entertaining activities available at Hanoi High Five Hostel. Unwind effortlessly each day by exploring the spa, conveniently situated within the serviced apartment.
Amenities
- 24-hour front desk
- On-site dining
- Bar / lounge
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- Spa / sauna
- Family friendly
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- In-room safe
Reviews
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The hotel was really good the rooms were organized and clean
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It’s very good if you have a backpack, but if you have luggage, you’ll have a problem because there’s no elevator.
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Location was the only good part of this place THERE IS A CAMERA IN THE ROOM
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The location. Very nice. I love Hanoi. I love # 1. Vietnam The girl was a bit. Cruel to me. No problem. Misunderstanding
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cleanliness
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Good breakfast... Good place and cheaper than other hostel but nice amenities.... Highly recommended... Nothing
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clean
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Location and spacious room. Location is walking distance from most landmarks in the old quarter. Have nice bar near by that plays live music everyday.
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Great location, Nice and helpful staff. I always stay here when Im in Hanoi since 2019. Nice spacious clean rooms. Have bfast included. Worth every penny
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It doesn't really feel comfortable. It's really empty and cold and the beds are a bit uncomfortable. The breakfast is not very good and I stayed in other hostels in the same area much cheaper or at the same price but with better facilities and breakfast
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Excellent stay as usual. Friendly staff and nice location. I always stay here when Im in Hanoi. Very convenient location.
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Best hostel with best staf and service
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- To all female travelers: They have a camera installed in the female dorm, be careful!!! Besides that, the whole vibe at the hostel was really off and strange. The male receptionist that checked me in during night time was weird and borderline creepy. He was laughing after each sentence, no matter how serious the conversation was. His whole demeanor was weird and I wouldn’t be surprised if he was watching the camera footage downstairs! Another girl that was staying in my room named Noa noticed the camera AFTER she was done changing her clothes and exposing herself. After leaving a detailed review here, the owner messaged her privately to insult her. When I asked the owner about the cameras, she said it’s for “security” and to “prevent theft”. If that’s the case, what’s the purpose of the lockers and the keys provided? Doesn’t this imply that lockers are not functioning properly? We were placed on 5th floor which felt like a staff dorm or room in the making, and looked NOTHING like the photos in Booking.com. An actual part of the AC literally fell down and got detached from the AC unit in front of our eyes and the receptionist did nothing but laugh weirdly about it. Creepy.
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The guys on reception were friendly and tried to help when I contacted them. I have no questions about them, they are great, 10 stars. I was allowed to put food in the refrigerator. Thanks for that. THE DESCRIPTION ON BOOKING DOES NOT CORRESPOND TO REALITY. This was the worst place I stayed in Vietnam. I travel by bicycle and often stay overnight in hotels. From Nha Trang to Hanoi, I have never encountered more rude and unfriendly staff than the woman at reception. I will explain all the issues: 1) When I was looking for a hostel, I was guided by several criteria, some of the most important were the presence of natural light in the room and bicycle parking. In the gallery here on booking, you can see that the beds next to each other have a window and a view, meaning they let in natural light. This is what attracted me. Also, the bright colors of the beds seemed cheerful and upbeat. So, even though the price of similar hostels in Hanoi is half that, I chose this one. Also, the description stated that there was parking available. Also, on booking, only the mixed dorm option was available. There was no mention of the option to choose a female dorm. 2) I arrived after 2 pm (and quite tired after cycling), so there were no problems with check-in. There was a woman at the reception who immediately offered me a room for women for an extra 50k. I declined because I'd never had any problems with neighbors before. But it was really strange, why this option was not available on the app. 3) When I walked into the room, there was nothing like the photo. The room was very dark. The only window was in the shower hallway, and it clearly wasn't enough light to illuminate the entire room. And there were no colorful bed frames, everything was dark brown with gray curtains. Be noted, that they have a camera inside the room. 4) Then, I had an unpleasant situation with an Indian man whose bed was right next to mine. The next day, I decided to move to the women's room after all. I went to the reception and told the story. The guy was on duty.
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Close to a lot of attractions, restaurants and the lake
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Always helpful. Hostel is always clean and comfortable.
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The desk guy goes to the female dorm so suddenly
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Good stay in good location
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Good
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Meh. Fine for 1 night.
