Comfort Inn Hayward - Oakland South

Returning customer. Great bed and clean hotel, no smells like red roof in in Hayward

Management was great, support staff, helping helpful, e,. c, t,,

They should notify us that the elevator is not working so we have time to change hotel bookings.

Unclean bedding and noisy rooms

Very comfy and well kept in a good shopping area

Bed comfortable and clean,microwave , fridge,

Clean room. Elevator was not working. We stayed 4 days but BREAKFAST was all the same. Terrible choices. The kitchen staff should at least transferred the scrambled eggs in a plate after she microwaved it. Not in a clear plastic packaging just to give a decent looking scrambled eggs.

By letting the travelers know that the elevator is out of service before we make reservations

The staff is great. I had a decent stay last time. I was on the front side. The blackout curtains absolutely do not work. The hot water was warm then cold not hot. They put me in room 109. Don't let them put you in that room. Ice machine and soda machine are right out the door. Kept me up almost all weekend. The 1 night I was sleeping ok a soda banged falling in the machine and woke me up. Horrible. Honestly I feel like they should refund me bit I know that's not happening. I can't believe they put me in there. Especially my 3rd visit. No way everyone doesn't complain about the curtains and the soda/ice machine. I wont stay here again.

The elevator was broken and our rooms were on the 3rd floor and my folks have a hard time going up stairs. One of the rooms smelled really bad and the restroom had mold in it. The lobby was also flooded from the ice machine.

The elevator doesnt work or hasnt for some time. I wasn't told, so I stood there waiting forever until another patron informed me. All the while the employee just watched me wait. This is just one particular person, all other employee nice.

clean room , staff , breakfast good and conditioning goof

The elevator is broken i have a bad hip and had to walk up three flights of stairs, the elevator sign looks like it’s been up for a long time.

Elevator was broken and the receptionist didn’t even tell me. She just stood there while I pressed the buttons and said nothing while I waited with all my heavy bags after traveling seven hours to get there. WiFi didn’t work, lighting throughout the hotel is terrible, breakfast was disgusting beyond words, and customer service was non-existent. No amenities and none of the exterior doors closed securely.

Location Breakfast Room

Good place to stay the night. Convenient location.

Everything was ok. For our personal the property location is excellent because hotel is 8 minutes distance to my sister's house. And this time breakfast is not good at all, very tiny stuff, they're missing many items like: broiled eggs, yogurt variety, cream cheese bagels, orange, banana, apple juice, orange juice...

Nice breakfast👍

We couldn’t have breakfast as employees were having breakfast and using all the equipment to make waffles by making 5to 6 waffles for them selves I always thought it was customers first and motel needs to be cleaned and everything n thought it said no smoking the smoke was so strong and also drugs were being smoked there . If you ask me to stay there for free I will say no thank you

Breakfast took awhile to come out with more food once other customers before us had taken their share. They had no plates so my kids and I ate waffles in bowls.