Motel 6 Hayward, CA – Silicon Valley Gateway

The bed was almost like a stiff board, woke up in the middle of night to use the bathroom and there was roaches on the bathroom floor, it looked like blood on the walls, and there was cigarette burns on the floor, and last but not least the whole room smell like cigarettes.

Very poor condition Very badly managed

Passable

Area… shopping was close Blood stains on mattress floors were very very dirty

DO NOT STAY HERE!! I have stay at other Motel 6’s and have never had an experience like this. Disgusting stained linens and towels, no accountability, the most non professional establishment that I am shocked is even in business!!! Reported to the Health Board and Chamber of Commerce and Corporate. I paid upfront for multiple nights they refused to refund me, only opted to change locations if I paid more. Have photos to back up everything!! One maintenance guy was helpful to try and get us assistance but the cleaning ladies and owners very unprofessional. The Worst hotel I have even stepped foot in.

I liked that we were able to check in late since we were on the road for travel and only needed the time for a quick rest not sure if it was the room we received but it did not look like anything like the photos and it definitely was dated but it was clean the bed was comfortable it was fine for the time we needed .

Everything was nice

Parking was fine. There was no shops nearby. The stuff was OK. I guess the clean room was pretty de de.

I hate it. Upon check-in, I was assigned a room that had clearly not been cleaned. The room was dirty, had a strong odor, and showed obvious signs of prior occupancy. I immediately returned to the front desk and requested a different room. I was then reassigned to a second room. Unfortunately, this room was also in unsanitary condition. There were visible makeup stains on the bedding and pillow, as well as hair in the sink. These conditions fall far below basic hospitality and sanitation standards. Due to these issues, I was unable to stay at your property and did not receive the service I paid for. Despite this, I was charged on April 19, 2026, and then charged again on April 20, 2026. I only checked in once and did not authorize any additional charges. The explanation given by the property—that I “did not close the door properly”—is unreasonable and does not justify a second charge. At no point did I agree to pay for multiple rooms or duplicate charges. They are scamming people. Upon check-in, I was assigned a room that had clearly not been cleaned. The room was dirty, had a strong odor, and showed obvious signs of prior occupancy. I immediately returned to the front desk and requested a different room. I was then reassigned to a second room. Unfortunately, this room was also in unsanitary condition. There were visible makeup stains on the bedding and pillow, as well as hair in the sink. These conditions fall far below basic hospitality and sanitation standards. Due to these issues, I was unable to stay at your property and did not receive the service I paid for. Despite this, I was charged on April 19, 2026, and then charged again on April 20, 2026. I only checked in once and did not authorize any additional charges. The explanation given by the property—that I “did not close the door properly”—is unreasonable and does not justify a second charge. At no point did I agree to pay for multiple rooms or duplicate charges.

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The first room they gave us has a terrible smell. so we switch room… they gave us a smoking room which smell so bad… shower handle is broken and the tv is broken good thing i have ipad to used… never ever coming back to that place… bad bad bad

The rooms smelled and there were roaches in the room

Guests did not clean up after their dogs.

Everything was not in good standards. Toilet plugged no towels in room horrible area. Would not recommend anyone to go there.

I booked a room with two beds and it was filthy. The room was full of hair, the floor was dirty, it was disgusting. I absolutely do not recommend it, it's awful and expensive.

Room smelled of cigarette smoke. No body soap for shower. One towel for 2 guests.

Clean room

Dirty walls. Looked like a rough place to maintain due to the clientele draw. Toom smelled heavily of stale cigarette smoke, and surrounding area had an unpleasant odor.

I don't know o had to 50 deposit

Room