avid hotel Columbus Northwest - Hilliard by IHG

Room was clean. Very comfortable bed and pillows. Nice hot shower. Kids loved the pool. Variety for breakfast.

Breakfast was good rooms are clean

It was good for what we needed. Room wasn't really cleaned beforehand. Did offer me some credits. Staff was very nice.

Clean rooms Breakfast at 6:30

The staff was very friendly

Clean nice hotel very convenient in Hilliard Everything was great

I really enjoyed this hotel. Very clean, staff were wonderful. I would recommend

The trash on my floor had not been emptied the my entire day. The elevator had food and debris on the floor that hadn’t been cleaned my whole day. The shower door handle in my room was very loose and almost came off. The toilet paper roll holder was broken. The chair and desk were both damaged. My mattress was stained all on the side. There were rips in the curtain curtains. Breakfast was okay. The staff were nice.

My wife said she liked the lighting in the bathroom. The area seems safe and the hotel secure. Free breakfast had a decent selection and the area was clean.

Breakfast was good

The room is too small for 4 people. No microwave. But those are personal preferences, not a hotel issue. The hotel was perfect for the three days we stayed there.

The furnishings are adequate. But, in my room it was obvious that no one was cleaning under the beds. Dust bunnies abounded. Parking can be a bit tight too. Breakfast was only minimally acceptable.

Great Place to stay!

Breakfast was not great.

Loud air conditioner, soft beds. Hot food on breakfast bar is substandard.

Room smelled like bleach.

Very clean Nothing

The room needed to be vacuumed!

Room clean, bed comfortable it would be nice to have a comfortable chair. Staff very nice and helpful.

The whole property was clean, staff was friendly and the breakfast was great. If you are traveling with children, just know the pool is small but nice.