SAZI Ben Thanh Hotel

* Lobby/Reception: The lobby is actually a foot massage parlor, which is not appropriate for a hotel environment. * Water Issues: There was no hot water when I arrived. Later in the evening, there was no running water in the bathroom at all. * Access & Service: Upon returning at night, the entrance was locked. The instructions I received from reception to use my room key card to open the main entrance did not work. The sign posted on the door was extremely confusing, and the assistance phone was completely unreachable. Eventually, I mannaged to open the door. * Theft: The most serious issue occurred after check-out. I left my bag at the reception for storage, and when I picked it up, my phone charger and cable had been stolen from inside. This hotel is unreliable, lacks basic utilities, and has serious security issues. Avoid at all costs.

Strategic location for Muslim tourists None

close to shopping & halal restaurants

The location is good as it is located near Ben Thant hotel and Malaysian street. "Huh, where do I even start? First, the lobby itself does not look like what’s shown in the pictures. They’re actually sharing the hotel lobby with a massage/spa center. So, you’ll pass some massage chairs first before even reaching the reception. You might think, “Oh, that’s fine.” Yeah, that’s what I thought too — at first. But hold that thought. On the very first night of our stay, a drunk man started kicking our hotel room door. Mind you, it was very loud and aggressive. We didn’t open the door during the first round — because what if he had a gun or knife, right? Thankfully, there was a guest next door who confronted the drunk man and went down to reception to get help. Here’s the shocking part: the drunk man managed to convince a lady at the spa to give him the master key to our room. He came back for a second round — this time, kicking the door even harder while shouting. Then the spa lady came and opened our door — only then did they realize they had opened the wrong room. I was shaking and traumatized by the whole situation. THE MAIN ISSUE HERE IS - Why didn’t she check with reception which room the drunk man was in? And more importantly, how could they trust a drunk person without cross checking with reception? The next morning, we checked out immediately and requested a refund for the remaining nights. As expected, the hotel management refused to take responsibility. They said it wasn’t their fault and the “best they could do” was return our deposit.

The location The toilet floor is wet because the shower has no cover

Best thing about this hotel is the location. Slightly on the louder side but it’s literally outside Ben Thanh market

Good location in heart of district 1, very neat Ben Than Market. Room was not very clean, especially bathroom floor - filthy. Decent size room but no windows.

Pleasant

Fantastic location that is walking distance from loads of great tourist sites and minutes from the Ben Thanh market. Very affordable and whilst it was basic, it was a comfortable stay. Although listed as 24 hour reception, that’s not the case. It can be noisy and bright on the street, but that usually ends about midnight. Not a problem for us, but could be for others. No safe in the room and no room make up / fresh towels each day.

I had an excellent stay at Sazi Ben Thanh Hotel! I booked a spacious room with an amazing bathtub, which was perfect for unwinding after a long day exploring Ho Chi Minh City. However, do note that this room is located on Level 10, and since the lift only goes up to Level 8, guests need to use a narrow staircase to reach it. This might not be ideal for elderly guests but is perfect for young couples looking for a cozy and private stay. I also booked another room for my parents, and they were very comfortable throughout our stay. The biggest highlight of this hotel is its prime location—just a 3-minute walk to the famous Ben Thanh Market. It’s incredibly convenient for shopping and sightseeing, and there are plenty of halal food options right outside, which was a huge plus! A special thanks to Hat, a staff member who provided outstanding service. He was warm, welcoming, and fluent in English, making communication effortless. His assistance truly made our stay even more enjoyable. Overall, I highly recommend Sazi Ben Thanh Hotel for anyone looking for a comfortable, well-located, and guest-friendly stay in Ho Chi Minh City. Would definitely stay here again!

Ok for the price but not ok with the mould in the bathroom. Bedroom was clean and spacious. Unfortunately that there was no safe. Staff were very helpful and accommodating No safe in the room.

Location Very different from pictures. Shower and bathroom in general was mouldy. Room ceiling was full of dirt and small eggs and bugs.

Good location and cheap price. Hotel in ‘Halal Street’. Lots of travellers from Malaysia. Honest money changer at end of street. Photos didn’t quite match the venue. We had a room with no windows. It was clean. Bed was comfortable and ac worked well. But it was quite worn out. Also advertised as 24 hr reception but due to plane delay we arrived and place was shut. Luckily had another guest let us in.

Location to find food near the hotel No iron in the room, dont like to iron outside the room

The Best Location for Muslim Traveller to get Halal Food as Halal food is so difficult in Vietnam generally. this is my second stay in Sazi Hotel Ben Thanh. The staff named Hat was very helpful from the time I check in and thru out the stay till our Check out. he has been helping with no water heater, no Aircon matter in a split second. We even called him for housekeeping matter and he managed to get all done before we return from our tour. he has made our stay a pleasant one. The elevator can only accomodate 2pax and we travelled with 12pax. Wasting alot of time in waiting for elevator. And lobby is too small with little seats due to half occupied by massage area.

The place was clean and the staff was friendly. First of all, we were given self check-in but our room was given to another person without prior notice so we had to stay in a different room. Second, our belongings were removed from our room the following day without informing us because they mistakenly thought our booking was only for a day even though we booked for 4 days. They didn’t even apologize properly nor compensated us for poor customer service.

Very good

Exceptional

Superb

The location is superb! Iron was not provided in the room.